J.D. Power & Associates healthcare ratings are your guide to finding which health insurance plans and pharmacies ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.
Highest in Customer Satisfaction with Vision Plans:
The just-released J.D. Power 2013 Blood Glucose Meter Satisfaction StudySM finds that overall satisfaction with blood glucose meters among both Medicare blood glucose meter users and non-Medicare blood glucose meter users is down compared with 811 in 2012.
Overall satisfaction with blood glucose meters among Medicare blood glucose meter users has declined a significant 18 points to 830 (on a 1,000-point scale) from 848 in 2012, while satisfaction among non-Medicare blood glucose meter users has only declined 7 points to 804 from 811 in 2012, according to the J.D. Power 2013 Blood Glucose Meter Satisfaction StudySM released today. More
The just-published J.D. Power 2013 U.S. Pharmacy StudySM finds that while mail-order pharmacies held a slight customer satisfaction advantage over brick and mortar pharmacies due to perceived cost-competitiveness as recently as 2011, satisfaction with brick and mortar pharmacies continues to increase at a faster pace.
Although mail-order pharmacies once held a customer satisfaction advantage over brick and mortar pharmacies mainly due to perceived cost competitiveness, satisfaction with brick and mortar pharmacies continues to increase at a faster pace, according to the J.D. Power 2013 U.S. Pharmacy StudySM released today. More
To highly satisfy vision plan members and build loyalty, providers need to clearly communicate up front their plan's benefits, details of the coverage and the cost for monthly premiums and co-payments, according to the recently published J.D. Power 2013 Vision Plan Satisfaction Report.SM