2012 Texas Electric Retailer Ratings

	Overall Satisfaction?	Billing & Payment?	Price?	Communications?	Customer Service?
Champion Energy Services	5	5	5	4	5
Ambit Energy	4	3	4	4	3
Amigo Energy	4	4	4	3	3
Bounce Energy	5	5	4	5	4
CPL Retail Energy	2	2	2	2	3
Cirro Energy	4	4	4	3	5
Direct Energy	3	3	4	3	3
Dynowatt	3	3	4	2	4
Energy Plus	2	2	3	3	2
First Choice Power	2	2	2	3	3
Gexa Energy	4	3	4	4	4
Green Mountain Energy	4	4	3	4	3
Just Energy Texas	2	2	2	2	2
Reliant Energy Retail	3	3	3	3	3
Southwest Power & Light	3	2	3	3	3
Spark Energy	3	2	4	3	3
StarTex Power	4	5	4	4	4
Stream Energy	4	4	4	3	3
TXU Energy Company	3	3	3	3	3
Texas Power	4	4	4	3	4
WTU Retail Energy	2	2	2	2	2
Scoring Legend Among the best Better than most About average The rest
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

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