Energy
J.D. Power & Associates energy ratings are your guide to finding which utility providers ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the service being rated and are therefore indicative of a typical buying experience.
Energy Studies
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2012 Georgia Natural Gas Retailer Ratings
- Award Recipients
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Walton EMC
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2012 Texas Electric Retailer Ratings
- Award Recipients
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Highest in Residential Customer Satisfaction with Retail Electric Service:
Champion Energy Services
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Related Articles
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Increasingly, customers are using their mobile devices to access their utility's website--and, so far, this is a slightly less satisfying experience than using their desktop computer for that purpose.
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An increasing number of customers are using their mobile device to access their utility's website, which is a less satisfying experience than their experience on a desktop computer, according to the J.D. Power and Associates 2013 Utility Website Evaluation StudySM (UWES) released today.
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Amid a reduction in local and customer-focused activities, overall customer satisfaction declines among business gas utility customers, according to the J.D. Power and Associates 2013 Gas Utility Business Customer Satisfaction StudySM released today. More
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Overall, state governments and electric utilities provided more effective responsiveness and handling of the 2012 Hurricane Sandy emergency than did local and federal governments, according to the J.D. Power and Associates 2013 Hurricane Sandy Responsiveness StudySM released today. More
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Business customer satisfaction with electric utility communications increases, while overall satisfaction declines, according to the J.D. Power and Associates 2013 Electric Utility Business Customer Satisfaction StudySM released today. More