J.D. Power & Associates electronics ratings are your guide to finding which home appliances, cameras, and other consumer electronics devices that ranked highest in J.D. Power consumer studies. All Power Circle Ratings are based on the opinions of a sample of consumers who have used or owned the product or service being rated and are therefore indicative of a typical buying experience.
Highest in Customer Satisfaction with HDTVs:
Highest in Customer Satisfaction with Consumer Smartphones:
The adaptability of a tablet-style personal device to multiple users is a noteworthy factor in measuring user satisfaction, according to the recently released J.D. Power and Associates 2013 U.S. Tablet Satisfaction StudySM--Volume 1.
Among smartphone customers, overall satisfaction with their device continues to increase, while overall satisfaction among customers with traditional mobile phone devices remains virtually unchanged, according to the recently released J.D. Power and Associates 2013 U.S. Wireless Smartphone Satisfaction StudySM--Volume 1 and the J.D. Power and Associates 2013 U.S. Wireless Traditional Mobile Phone Satisfaction StudySM--Volume 1, respectively.
Tablet-style computers are reducing the amount of time device owners spend on their traditional personal computer, according to the recently released J.D. Power and Associates 2012 U.S. Tablet Satisfaction Study.SM This is the first year that J.D. Power has conducted this study.