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J.D. Power & Associates
2625 Townsgate Road, Suite 100
Westlake Village, CA 91361
Toll-Free: (800) 274-5372
2013 Dependability Ratings by Category - Compact Premium Sporty Car
- Award Recipient
-
Nissan Z
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Mercedes-Benz E-Class Coupe | 3 | 5 | 5 | 2 |
|---|---|---|---|---|
| Nissan Z | 5 | 5 | 3 | 3 |
| Volvo C70 | 3 | 2 | 2 | 5 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Van
- Award Recipient
-
Toyota Sienna
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Toyota Sienna | 5 | 5 | 3 | 2 |
|---|---|---|---|---|
| Honda Odyssey | 3 | 3 | 3 | 5 |
| Chrysler Town & Country | 3 | 2 | 5 | 2 |
| Dodge Grand Caravan | 2 | 2 | 2 | 3 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Entry Premium Crossover SUV
- Award Recipient
-
Acura RDX
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Acura RDX | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Audi Q5 | 4 | 3 | 4 | 4 |
| Mercedes-Benz GLK-Class | 3 | 3 | 2 | 5 |
| Volvo XC60 | 2 | 2 | 3 | 3 |
| Infiniti EX-Series | 2 | 2 | 4 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Large Crossover SUV
- Award Recipient
-
Chevrolet Tahoe
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Chevrolet Suburban | 4 | 5 | 2 | 4 |
|---|---|---|---|---|
| Chevrolet Tahoe | 5 | 5 | 4 | 5 |
| GMC Yukon | 5 | 5 | 4 | 4 |
| Toyota Sequoia | 4 | 4 | 5 | 4 |
| Ford Expedition | 3 | 2 | 2 | 3 |
| Nissan Armada | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Premium Crossover SUV
- Award Recipient
-
Lexus RX
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Lexus RX | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| BMW X5 | 2 | 3 | 2 | 3 |
| Lincoln MKX | 3 | 3 | 3 | 2 |
| Mercedes-Benz M-Class | 3 | 3 | 3 | 3 |
| Volvo XC70 | 3 | 3 | 4 | 3 |
| Acura MDX | 2 | 2 | 3 | 3 |
| Cadillac SRX | 2 | 2 | 2 | 2 |
| Lexus GX 460 | 3 | 2 | 3 | 4 |
| Lincoln MKT | 2 | 2 | 2 | 3 |
| Volvo XC90 | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Premium Car
- Award Recipient
-
Audi A6
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Lexus GS 350/GS 460 | 4 | 5 | 3 | 5 |
|---|---|---|---|---|
| Volvo S80 | 5 | 5 | 5 | 3 |
| Audi A6 | 5 | 4 | 5 | 5 |
| Hyundai Genesis Sedan | 2 | 4 | 2 | 2 |
| Mercedes-Benz E-Class Sedan | 4 | 4 | 5 | 4 |
| BMW 5 Series | 3 | 3 | 3 | 3 |
| Infiniti M-Series | 3 | 3 | 3 | 3 |
| Lincoln MKS | 3 | 3 | 3 | 4 |
| Jaguar XF | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Crossover SUV
- Award Recipient
-
Honda Crosstour
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Nissan Murano | 4 | 5 | 4 | 3 |
|---|---|---|---|---|
| Toyota Highlander | 5 | 5 | 3 | 5 |
| Toyota Venza | 5 | 5 | 3 | 4 |
| Mazda CX-9 | 4 | 4 | 4 | 3 |
| Toyota 4Runner | 5 | 4 | 4 | 5 |
| Buick Enclave | 3 | 3 | 3 | 3 |
| Chevrolet Traverse | 3 | 3 | 3 | 2 |
| Ford Edge | 3 | 3 | 4 | 3 |
| Ford Explorer | 3 | 3 | 4 | 5 |
| GMC Acadia | 3 | 3 | 3 | 5 |
| Honda Crosstour | 5 | 3 | 5 | 5 |
| Honda Pilot | 3 | 3 | 3 | 3 |
| Hyundai Veracruz | 3 | 3 | 2 | 3 |
| Jeep Grand Cherokee | 3 | 3 | 4 | 2 |
| Nissan Pathfinder | 2 | 3 | 2 | 3 |
| Subaru Outback | 3 | 3 | 3 | 3 |
| Dodge Journey | 2 | 2 | 3 | 2 |
| Ford Flex | 2 | 2 | 2 | 2 |
| Hyundai Santa Fe | 2 | 2 | 4 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Sub Compact Car
- Award Recipient
-
Scion xD
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Scion xD | 5 | 5 | 3 | 5 |
|---|---|---|---|---|
| Honda Fit | 3 | 4 | 2 | 2 |
| Toyota Yaris | 4 | 4 | 4 | 4 |
| Hyundai Accent | 3 | 2 | 5 | 4 |
| Nissan Versa | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Compact Sporty Car
- Award Recipient
-
Mazda MX-5 Miata
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Mazda MX-5 Miata | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Scion tC | 3 | 4 | 2 | 5 |
| MINI Cooper | 3 | 3 | 4 | 3 |
| Volkswagen GTI | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Compact Car
- Award Recipient
-
Toyota Prius
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Toyota Prius | 5 | 5 | 4 | 5 |
|---|---|---|---|---|
| Chevrolet Cobalt | 3 | 4 | 3 | 3 |
| Toyota Matrix | 3 | 4 | 3 | 5 |
| Ford Focus | 4 | 3 | 5 | 5 |
| Honda Civic | 3 | 3 | 3 | 5 |
| Honda Insight | 3 | 3 | 3 | 2 |
| Hyundai Elantra | 2 | 3 | 2 | 3 |
| Kia Forte | 3 | 3 | 3 | 3 |
| Mazda MAZDA3 | 3 | 3 | 4 | 3 |
| Nissan Sentra | 3 | 3 | 2 | 4 |
| Toyota Corolla | 3 | 3 | 3 | 3 |
| Volkswagen Golf | 2 | 3 | 2 | 2 |
| Mitsubishi Lancer | 2 | 2 | 2 | 2 |
| Subaru Impreza | 2 | 2 | 2 | 2 |
| Volkswagen Jetta | 2 | 2 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Large Pickup
- Award Recipient
-
GMC Sierra HD
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| GMC Sierra HD | 5 | 5 | 4 | 5 |
|---|---|---|---|---|
| Ram 1500 LD | 4 | 5 | 3 | 3 |
| Chevrolet Avalanche | 4 | 4 | 3 | 4 |
| Chevrolet Silverado HD | 3 | 4 | 2 | 4 |
| GMC Sierra LD | 4 | 4 | 4 | 3 |
| Chevrolet Silverado LD | 3 | 3 | 3 | 3 |
| Ford F-150 LD | 3 | 3 | 3 | 3 |
| Ford F-250/F-350 Super Duty | 2 | 3 | 2 | 2 |
| Nissan Titan | 2 | 3 | 2 | 2 |
| Toyota Tundra | 4 | 3 | 5 | 3 |
| Ram 2500/3500 HD | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Entry Premium Car
- Award Recipient
-
Lexus ES 350
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Lexus ES 350 | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Acura TL | 4 | 4 | 3 | 4 |
| Cadillac CTS | 4 | 4 | 3 | 4 |
| Lexus HS 250h | 4 | 4 | 4 | 3 |
| Lexus IS | 4 | 4 | 3 | 4 |
| Lincoln MKZ | 4 | 4 | 4 | 5 |
| Mercedes-Benz C-Class | 3 | 4 | 4 | 3 |
| Acura TSX | 3 | 3 | 3 | 3 |
| BMW 1 Series | 2 | 3 | 2 | 2 |
| BMW 3 Series | 3 | 3 | 2 | 3 |
| Infiniti G-Series | 3 | 3 | 2 | 5 |
| Volvo S40 | 2 | 3 | 2 | 2 |
| Audi A4/5 | 2 | 2 | 3 | 3 |
| Volkswagen CC | 2 | 2 | 2 | 3 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Compact Crossover SUV
- Award Recipient
-
Toyota RAV4
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Subaru Forester | 4 | 5 | 3 | 4 |
|---|---|---|---|---|
| Toyota RAV4 | 5 | 5 | 5 | 5 |
| Honda CR-V | 5 | 5 | 5 | 4 |
| Mazda CX-7 | 3 | 4 | 2 | 2 |
| Mitsubishi Outlander | 3 | 4 | 2 | 2 |
| Honda Element | 4 | 4 | 3 | 4 |
| Jeep Liberty | 2 | 4 | 2 | 2 |
| Toyota FJ Cruiser | 4 | 4 | 4 | 5 |
| Nissan Rogue | 3 | 3 | 3 | 4 |
| Volkswagen Tiguan | 3 | 3 | 3 | 2 |
| Dodge Nitro | 2 | 3 | 2 | 2 |
| GMC Terrain | 3 | 3 | 3 | 2 |
| Hyundai Tucson | 2 | 3 | 3 | 2 |
| Jeep Patriot | 3 | 2 | 3 | 4 |
| Jeep Wrangler | 2 | 2 | 2 | 2 |
| Nissan Xterra | 2 | 2 | 2 | 2 |
| Chevrolet Equinox | 2 | 2 | 4 | 2 |
| Ford Escape | 2 | 2 | 2 | 3 |
| Jeep Compass | 2 | 2 | 2 | 4 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Compact Multi Purpose Vehicle
- Award Recipient
-
Scion xB
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Scion xB | 5 | 5 | 3 | 4 |
|---|---|---|---|---|
| Kia Soul | 3 | 4 | 3 | 3 |
| Chevrolet HHR | 5 | 2 | 4 | 4 |
| Chrysler PT Cruiser | 3 | 2 | 3 | 5 |
| Ford Transit Connect | 2 | 2 | 2 | 2 |
| Mazda MAZDA5 | 3 | 2 | 5 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Large Car
- Award Recipient
-
Buick Lucerne
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Buick Lucerne | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Toyota Avalon | 4 | 5 | 3 | 3 |
| Chevrolet Impala | 4 | 3 | 3 | 5 |
| Chrysler 300 Series | 3 | 3 | 3 | 3 |
| Ford Taurus | 3 | 3 | 4 | 3 |
| Dodge Charger | 2 | 2 | 2 | 2 |
| Nissan Maxima | 3 | 2 | 3 | 3 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Pickup
- Award Recipient
-
Ford Ranger
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Honda Ridgeline | 4 | 5 | 2 | 4 |
|---|---|---|---|---|
| Chevrolet Colorado | 4 | 4 | 3 | 4 |
| Ford Ranger | 5 | 4 | 4 | 5 |
| GMC Canyon | 2 | 4 | 2 | 4 |
| Ram Dakota | 5 | 4 | 5 | 5 |
| Ford Explorer Sport Trac | 4 | 3 | 3 | 4 |
| Nissan Frontier | 4 | 3 | 3 | 4 |
| Toyota Tacoma | 2 | 3 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Sporty
- Award Recipient
-
Chevrolet Camaro
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Chevrolet Camaro | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Ford Mustang | 5 | 5 | 3 | 5 |
| Dodge Challenger | 2 | 2 | 2 | 3 |
| Hyundai Genesis Coupe | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Car
- Award Recipient
-
Hyundai Sonata
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Honda Accord | 3 | 5 | 3 | 3 |
|---|---|---|---|---|
| Hyundai Sonata | 5 | 5 | 3 | 5 |
| Mazda MAZDA6 | 3 | 5 | 2 | 5 |
| Toyota Camry | 3 | 5 | 3 | 3 |
| Buick LaCrosse | 3 | 3 | 4 | 5 |
| Chevrolet Malibu | 3 | 3 | 4 | 2 |
| Ford Fusion | 5 | 3 | 5 | 5 |
| Nissan Altima | 3 | 3 | 3 | 5 |
| Chrysler Sebring | 3 | 2 | 3 | 3 |
| Dodge Avenger | 2 | 2 | 2 | 2 |
| Subaru Legacy | 2 | 2 | 2 | 2 |
| Volkswagen Passat | 2 | 2 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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-
The long-term dependability of three-year-old models has improved year-over-year, according to the J.D. Power and Associates 2013 U.S. Vehicle Dependability StudySM (VDS) released today.
The Vehicle Dependability Study is used extensively by vehicle manufacturers worldwide to help design and build higher-quality models, which typically translates to higher resale values and higher customer loyalty. It also helps consumers make more informed choices for both new- and used-vehicle purchases.
More