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J.D. Power & Associates
2625 Townsgate Road, Suite 100
Westlake Village, CA 91361
Toll-Free: (800) 274-5372
2013 Dependability Ratings by Category - Compact Premium Sporty Car
- Award Recipient
-
Nissan Z
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Volvo C70 | 3 | 2 | 2 | 5 |
|---|---|---|---|---|
| Nissan Z | 5 | 5 | 3 | 3 |
| Mercedes-Benz E-Class Coupe | 3 | 5 | 5 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Van
- Award Recipient
-
Toyota Sienna
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Honda Odyssey | 3 | 3 | 3 | 5 |
|---|---|---|---|---|
| Dodge Grand Caravan | 2 | 2 | 2 | 3 |
| Chrysler Town & Country | 3 | 2 | 5 | 2 |
| Toyota Sienna | 5 | 5 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Entry Premium Crossover SUV
- Award Recipient
-
Acura RDX
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Acura RDX | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Mercedes-Benz GLK-Class | 3 | 3 | 2 | 5 |
| Audi Q5 | 4 | 3 | 4 | 4 |
| Volvo XC60 | 2 | 2 | 3 | 3 |
| Infiniti EX-Series | 2 | 2 | 4 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Large Crossover SUV
- Award Recipient
-
Chevrolet Tahoe
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Chevrolet Tahoe | 5 | 5 | 4 | 5 |
|---|---|---|---|---|
| Chevrolet Suburban | 4 | 5 | 2 | 4 |
| GMC Yukon | 5 | 5 | 4 | 4 |
| Toyota Sequoia | 4 | 4 | 5 | 4 |
| Ford Expedition | 3 | 2 | 2 | 3 |
| Nissan Armada | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Premium Crossover SUV
- Award Recipient
-
Lexus RX
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Lexus RX | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Lexus GX 460 | 3 | 2 | 3 | 4 |
| Acura MDX | 2 | 2 | 3 | 3 |
| BMW X5 | 2 | 3 | 2 | 3 |
| Lincoln MKT | 2 | 2 | 2 | 3 |
| Mercedes-Benz M-Class | 3 | 3 | 3 | 3 |
| Volvo XC70 | 3 | 3 | 4 | 3 |
| Cadillac SRX | 2 | 2 | 2 | 2 |
| Lincoln MKX | 3 | 3 | 3 | 2 |
| Volvo XC90 | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Premium Car
- Award Recipient
-
Audi A6
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Audi A6 | 5 | 4 | 5 | 5 |
|---|---|---|---|---|
| Lexus GS 350/GS 460 | 4 | 5 | 3 | 5 |
| Lincoln MKS | 3 | 3 | 3 | 4 |
| Mercedes-Benz E-Class Sedan | 4 | 4 | 5 | 4 |
| BMW 5 Series | 3 | 3 | 3 | 3 |
| Infiniti M-Series | 3 | 3 | 3 | 3 |
| Volvo S80 | 5 | 5 | 5 | 3 |
| Hyundai Genesis Sedan | 2 | 4 | 2 | 2 |
| Jaguar XF | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Crossover SUV
- Award Recipient
-
Honda Crosstour
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Ford Explorer | 3 | 3 | 4 | 5 |
|---|---|---|---|---|
| GMC Acadia | 3 | 3 | 3 | 5 |
| Honda Crosstour | 5 | 3 | 5 | 5 |
| Toyota 4Runner | 5 | 4 | 4 | 5 |
| Toyota Highlander | 5 | 5 | 3 | 5 |
| Toyota Venza | 5 | 5 | 3 | 4 |
| Buick Enclave | 3 | 3 | 3 | 3 |
| Ford Edge | 3 | 3 | 4 | 3 |
| Honda Pilot | 3 | 3 | 3 | 3 |
| Hyundai Veracruz | 3 | 3 | 2 | 3 |
| Mazda CX-9 | 4 | 4 | 4 | 3 |
| Nissan Murano | 4 | 5 | 4 | 3 |
| Nissan Pathfinder | 2 | 3 | 2 | 3 |
| Subaru Outback | 3 | 3 | 3 | 3 |
| Chevrolet Traverse | 3 | 3 | 3 | 2 |
| Dodge Journey | 2 | 2 | 3 | 2 |
| Ford Flex | 2 | 2 | 2 | 2 |
| Hyundai Santa Fe | 2 | 2 | 4 | 2 |
| Jeep Grand Cherokee | 3 | 3 | 4 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Sub Compact Car
- Award Recipient
-
Scion xD
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Scion xD | 5 | 5 | 3 | 5 |
|---|---|---|---|---|
| Hyundai Accent | 3 | 2 | 5 | 4 |
| Toyota Yaris | 4 | 4 | 4 | 4 |
| Honda Fit | 3 | 4 | 2 | 2 |
| Nissan Versa | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Compact Sporty Car
- Award Recipient
-
Mazda MX-5 Miata
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Mazda MX-5 Miata | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Scion tC | 3 | 4 | 2 | 5 |
| MINI Cooper | 3 | 3 | 4 | 3 |
| Volkswagen GTI | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Compact Car
- Award Recipient
-
Toyota Prius
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Ford Focus | 4 | 3 | 5 | 5 |
|---|---|---|---|---|
| Honda Civic | 3 | 3 | 3 | 5 |
| Toyota Matrix | 3 | 4 | 3 | 5 |
| Toyota Prius | 5 | 5 | 4 | 5 |
| Nissan Sentra | 3 | 3 | 2 | 4 |
| Chevrolet Cobalt | 3 | 4 | 3 | 3 |
| Hyundai Elantra | 2 | 3 | 2 | 3 |
| Kia Forte | 3 | 3 | 3 | 3 |
| Mazda MAZDA3 | 3 | 3 | 4 | 3 |
| Toyota Corolla | 3 | 3 | 3 | 3 |
| Honda Insight | 3 | 3 | 3 | 2 |
| Mitsubishi Lancer | 2 | 2 | 2 | 2 |
| Subaru Impreza | 2 | 2 | 2 | 2 |
| Volkswagen Golf | 2 | 3 | 2 | 2 |
| Volkswagen Jetta | 2 | 2 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Large Pickup
- Award Recipient
-
GMC Sierra HD
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| GMC Sierra HD | 5 | 5 | 4 | 5 |
|---|---|---|---|---|
| Chevrolet Avalanche | 4 | 4 | 3 | 4 |
| Chevrolet Silverado HD | 3 | 4 | 2 | 4 |
| Chevrolet Silverado LD | 3 | 3 | 3 | 3 |
| Ford F-150 LD | 3 | 3 | 3 | 3 |
| GMC Sierra LD | 4 | 4 | 4 | 3 |
| Ram 1500 LD | 4 | 5 | 3 | 3 |
| Toyota Tundra | 4 | 3 | 5 | 3 |
| Ford F-250/F-350 Super Duty | 2 | 3 | 2 | 2 |
| Nissan Titan | 2 | 3 | 2 | 2 |
| Ram 2500/3500 HD | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Entry Premium Car
- Award Recipient
-
Lexus ES 350
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Infiniti G-Series | 3 | 3 | 2 | 5 |
|---|---|---|---|---|
| Lexus ES 350 | 5 | 5 | 5 | 5 |
| Lincoln MKZ | 4 | 4 | 4 | 5 |
| Acura TL | 4 | 4 | 3 | 4 |
| Cadillac CTS | 4 | 4 | 3 | 4 |
| Lexus IS | 4 | 4 | 3 | 4 |
| Acura TSX | 3 | 3 | 3 | 3 |
| Audi A4/5 | 2 | 2 | 3 | 3 |
| BMW 3 Series | 3 | 3 | 2 | 3 |
| Lexus HS 250h | 4 | 4 | 4 | 3 |
| Mercedes-Benz C-Class | 3 | 4 | 4 | 3 |
| Volkswagen CC | 2 | 2 | 2 | 3 |
| BMW 1 Series | 2 | 3 | 2 | 2 |
| Volvo S40 | 2 | 3 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Compact Crossover SUV
- Award Recipient
-
Toyota RAV4
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Toyota RAV4 | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Toyota FJ Cruiser | 4 | 4 | 4 | 5 |
| Jeep Patriot | 3 | 2 | 3 | 4 |
| Nissan Rogue | 3 | 3 | 3 | 4 |
| Subaru Forester | 4 | 5 | 3 | 4 |
| Honda CR-V | 5 | 5 | 5 | 4 |
| Honda Element | 4 | 4 | 3 | 4 |
| Jeep Compass | 2 | 2 | 2 | 4 |
| Ford Escape | 2 | 2 | 2 | 3 |
| Jeep Wrangler | 2 | 2 | 2 | 2 |
| Mazda CX-7 | 3 | 4 | 2 | 2 |
| Mitsubishi Outlander | 3 | 4 | 2 | 2 |
| Nissan Xterra | 2 | 2 | 2 | 2 |
| Volkswagen Tiguan | 3 | 3 | 3 | 2 |
| Chevrolet Equinox | 2 | 2 | 4 | 2 |
| Dodge Nitro | 2 | 3 | 2 | 2 |
| GMC Terrain | 3 | 3 | 3 | 2 |
| Hyundai Tucson | 2 | 3 | 3 | 2 |
| Jeep Liberty | 2 | 4 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Compact Multi Purpose Vehicle
- Award Recipient
-
Scion xB
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Chrysler PT Cruiser | 3 | 2 | 3 | 5 |
|---|---|---|---|---|
| Chevrolet HHR | 5 | 2 | 4 | 4 |
| Scion xB | 5 | 5 | 3 | 4 |
| Kia Soul | 3 | 4 | 3 | 3 |
| Ford Transit Connect | 2 | 2 | 2 | 2 |
| Mazda MAZDA5 | 3 | 2 | 5 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Large Car
- Award Recipient
-
Buick Lucerne
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Buick Lucerne | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Chevrolet Impala | 4 | 3 | 3 | 5 |
| Chrysler 300 Series | 3 | 3 | 3 | 3 |
| Ford Taurus | 3 | 3 | 4 | 3 |
| Nissan Maxima | 3 | 2 | 3 | 3 |
| Toyota Avalon | 4 | 5 | 3 | 3 |
| Dodge Charger | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Pickup
- Award Recipient
-
Ford Ranger
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Ford Ranger | 5 | 4 | 4 | 5 |
|---|---|---|---|---|
| Ram Dakota | 5 | 4 | 5 | 5 |
| Chevrolet Colorado | 4 | 4 | 3 | 4 |
| Ford Explorer Sport Trac | 4 | 3 | 3 | 4 |
| GMC Canyon | 2 | 4 | 2 | 4 |
| Honda Ridgeline | 4 | 5 | 2 | 4 |
| Nissan Frontier | 4 | 3 | 3 | 4 |
| Toyota Tacoma | 2 | 3 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Sporty
- Award Recipient
-
Chevrolet Camaro
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Chevrolet Camaro | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Ford Mustang | 5 | 5 | 3 | 5 |
| Dodge Challenger | 2 | 2 | 2 | 3 |
| Hyundai Genesis Coupe | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Car
- Award Recipient
-
Hyundai Sonata
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Buick LaCrosse | 3 | 3 | 4 | 5 |
|---|---|---|---|---|
| Ford Fusion | 5 | 3 | 5 | 5 |
| Hyundai Sonata | 5 | 5 | 3 | 5 |
| Mazda MAZDA6 | 3 | 5 | 2 | 5 |
| Nissan Altima | 3 | 3 | 3 | 5 |
| Chrysler Sebring | 3 | 2 | 3 | 3 |
| Honda Accord | 3 | 5 | 3 | 3 |
| Toyota Camry | 3 | 5 | 3 | 3 |
| Chevrolet Malibu | 3 | 3 | 4 | 2 |
| Dodge Avenger | 2 | 2 | 2 | 2 |
| Subaru Legacy | 2 | 2 | 2 | 2 |
| Volkswagen Passat | 2 | 2 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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-
The long-term dependability of three-year-old models has improved year-over-year, according to the J.D. Power and Associates 2013 U.S. Vehicle Dependability StudySM (VDS) released today.
The Vehicle Dependability Study is used extensively by vehicle manufacturers worldwide to help design and build higher-quality models, which typically translates to higher resale values and higher customer loyalty. It also helps consumers make more informed choices for both new- and used-vehicle purchases.
More