Research Vehicles
Awards
Certified & Distinguished Programs
J.D. Power Panel
HEADQUARTERS
J.D. Power & Associates
2625 Townsgate Road, Suite 100
Westlake Village, CA 91361
Toll-Free: (800) 274-5372
2013 Dependability Ratings by Category - Compact Premium Sporty Car
- Award Recipient
-
Nissan Z
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Mercedes-Benz E-Class Coupe | 3 | 5 | 5 | 2 |
|---|---|---|---|---|
| Nissan Z | 5 | 5 | 3 | 3 |
| Volvo C70 | 3 | 2 | 2 | 5 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Van
- Award Recipient
-
Toyota Sienna
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Chrysler Town & Country | 3 | 2 | 5 | 2 |
|---|---|---|---|---|
| Honda Odyssey | 3 | 3 | 3 | 5 |
| Toyota Sienna | 5 | 5 | 3 | 2 |
| Dodge Grand Caravan | 2 | 2 | 2 | 3 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Entry Premium Crossover SUV
- Award Recipient
-
Acura RDX
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Acura RDX | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Audi Q5 | 4 | 3 | 4 | 4 |
| Infiniti EX-Series | 2 | 2 | 4 | 2 |
| Volvo XC60 | 2 | 2 | 3 | 3 |
| Mercedes-Benz GLK-Class | 3 | 3 | 2 | 5 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Large Crossover SUV
- Award Recipient
-
Chevrolet Tahoe
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Toyota Sequoia | 4 | 4 | 5 | 4 |
|---|---|---|---|---|
| Chevrolet Tahoe | 5 | 5 | 4 | 5 |
| GMC Yukon | 5 | 5 | 4 | 4 |
| Chevrolet Suburban | 4 | 5 | 2 | 4 |
| Ford Expedition | 3 | 2 | 2 | 3 |
| Nissan Armada | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Premium Crossover SUV
- Award Recipient
-
Lexus RX
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Lexus RX | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Volvo XC70 | 3 | 3 | 4 | 3 |
| Acura MDX | 2 | 2 | 3 | 3 |
| Lexus GX 460 | 3 | 2 | 3 | 4 |
| Lincoln MKX | 3 | 3 | 3 | 2 |
| Mercedes-Benz M-Class | 3 | 3 | 3 | 3 |
| BMW X5 | 2 | 3 | 2 | 3 |
| Cadillac SRX | 2 | 2 | 2 | 2 |
| Lincoln MKT | 2 | 2 | 2 | 3 |
| Volvo XC90 | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Premium Car
- Award Recipient
-
Audi A6
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Audi A6 | 5 | 4 | 5 | 5 |
|---|---|---|---|---|
| Mercedes-Benz E-Class Sedan | 4 | 4 | 5 | 4 |
| Volvo S80 | 5 | 5 | 5 | 3 |
| BMW 5 Series | 3 | 3 | 3 | 3 |
| Infiniti M-Series | 3 | 3 | 3 | 3 |
| Lexus GS 350/GS 460 | 4 | 5 | 3 | 5 |
| Lincoln MKS | 3 | 3 | 3 | 4 |
| Hyundai Genesis Sedan | 2 | 4 | 2 | 2 |
| Jaguar XF | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Crossover SUV
- Award Recipient
-
Honda Crosstour
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Honda Crosstour | 5 | 3 | 5 | 5 |
|---|---|---|---|---|
| Ford Edge | 3 | 3 | 4 | 3 |
| Ford Explorer | 3 | 3 | 4 | 5 |
| Hyundai Santa Fe | 2 | 2 | 4 | 2 |
| Jeep Grand Cherokee | 3 | 3 | 4 | 2 |
| Mazda CX-9 | 4 | 4 | 4 | 3 |
| Nissan Murano | 4 | 5 | 4 | 3 |
| Toyota 4Runner | 5 | 4 | 4 | 5 |
| Buick Enclave | 3 | 3 | 3 | 3 |
| Chevrolet Traverse | 3 | 3 | 3 | 2 |
| Dodge Journey | 2 | 2 | 3 | 2 |
| GMC Acadia | 3 | 3 | 3 | 5 |
| Honda Pilot | 3 | 3 | 3 | 3 |
| Subaru Outback | 3 | 3 | 3 | 3 |
| Toyota Highlander | 5 | 5 | 3 | 5 |
| Toyota Venza | 5 | 5 | 3 | 4 |
| Ford Flex | 2 | 2 | 2 | 2 |
| Hyundai Veracruz | 3 | 3 | 2 | 3 |
| Nissan Pathfinder | 2 | 3 | 2 | 3 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Sub Compact Car
- Award Recipient
-
Scion xD
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Hyundai Accent | 3 | 2 | 5 | 4 |
|---|---|---|---|---|
| Toyota Yaris | 4 | 4 | 4 | 4 |
| Scion xD | 5 | 5 | 3 | 5 |
| Honda Fit | 3 | 4 | 2 | 2 |
| Nissan Versa | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Compact Sporty Car
- Award Recipient
-
Mazda MX-5 Miata
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Mazda MX-5 Miata | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| MINI Cooper | 3 | 3 | 4 | 3 |
| Scion tC | 3 | 4 | 2 | 5 |
| Volkswagen GTI | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Compact Car
- Award Recipient
-
Toyota Prius
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Ford Focus | 4 | 3 | 5 | 5 |
|---|---|---|---|---|
| Mazda MAZDA3 | 3 | 3 | 4 | 3 |
| Toyota Prius | 5 | 5 | 4 | 5 |
| Chevrolet Cobalt | 3 | 4 | 3 | 3 |
| Honda Civic | 3 | 3 | 3 | 5 |
| Honda Insight | 3 | 3 | 3 | 2 |
| Kia Forte | 3 | 3 | 3 | 3 |
| Toyota Corolla | 3 | 3 | 3 | 3 |
| Toyota Matrix | 3 | 4 | 3 | 5 |
| Volkswagen Jetta | 2 | 2 | 3 | 2 |
| Hyundai Elantra | 2 | 3 | 2 | 3 |
| Mitsubishi Lancer | 2 | 2 | 2 | 2 |
| Nissan Sentra | 3 | 3 | 2 | 4 |
| Subaru Impreza | 2 | 2 | 2 | 2 |
| Volkswagen Golf | 2 | 3 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Large Pickup
- Award Recipient
-
GMC Sierra HD
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Toyota Tundra | 4 | 3 | 5 | 3 |
|---|---|---|---|---|
| GMC Sierra HD | 5 | 5 | 4 | 5 |
| GMC Sierra LD | 4 | 4 | 4 | 3 |
| Chevrolet Avalanche | 4 | 4 | 3 | 4 |
| Chevrolet Silverado LD | 3 | 3 | 3 | 3 |
| Ford F-150 LD | 3 | 3 | 3 | 3 |
| Ram 1500 LD | 4 | 5 | 3 | 3 |
| Chevrolet Silverado HD | 3 | 4 | 2 | 4 |
| Ford F-250/F-350 Super Duty | 2 | 3 | 2 | 2 |
| Nissan Titan | 2 | 3 | 2 | 2 |
| Ram 2500/3500 HD | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Entry Premium Car
- Award Recipient
-
Lexus ES 350
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Lexus ES 350 | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Lexus HS 250h | 4 | 4 | 4 | 3 |
| Lincoln MKZ | 4 | 4 | 4 | 5 |
| Mercedes-Benz C-Class | 3 | 4 | 4 | 3 |
| Acura TL | 4 | 4 | 3 | 4 |
| Acura TSX | 3 | 3 | 3 | 3 |
| Audi A4/5 | 2 | 2 | 3 | 3 |
| Cadillac CTS | 4 | 4 | 3 | 4 |
| Lexus IS | 4 | 4 | 3 | 4 |
| BMW 1 Series | 2 | 3 | 2 | 2 |
| BMW 3 Series | 3 | 3 | 2 | 3 |
| Infiniti G-Series | 3 | 3 | 2 | 5 |
| Volkswagen CC | 2 | 2 | 2 | 3 |
| Volvo S40 | 2 | 3 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Compact Crossover SUV
- Award Recipient
-
Toyota RAV4
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Toyota RAV4 | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Honda CR-V | 5 | 5 | 5 | 4 |
| Chevrolet Equinox | 2 | 2 | 4 | 2 |
| Toyota FJ Cruiser | 4 | 4 | 4 | 5 |
| Jeep Patriot | 3 | 2 | 3 | 4 |
| Nissan Rogue | 3 | 3 | 3 | 4 |
| Subaru Forester | 4 | 5 | 3 | 4 |
| Volkswagen Tiguan | 3 | 3 | 3 | 2 |
| GMC Terrain | 3 | 3 | 3 | 2 |
| Honda Element | 4 | 4 | 3 | 4 |
| Hyundai Tucson | 2 | 3 | 3 | 2 |
| Jeep Wrangler | 2 | 2 | 2 | 2 |
| Mazda CX-7 | 3 | 4 | 2 | 2 |
| Mitsubishi Outlander | 3 | 4 | 2 | 2 |
| Nissan Xterra | 2 | 2 | 2 | 2 |
| Dodge Nitro | 2 | 3 | 2 | 2 |
| Ford Escape | 2 | 2 | 2 | 3 |
| Jeep Compass | 2 | 2 | 2 | 4 |
| Jeep Liberty | 2 | 4 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Compact Multi Purpose Vehicle
- Award Recipient
-
Scion xB
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Mazda MAZDA5 | 3 | 2 | 5 | 2 |
|---|---|---|---|---|
| Chevrolet HHR | 5 | 2 | 4 | 4 |
| Chrysler PT Cruiser | 3 | 2 | 3 | 5 |
| Kia Soul | 3 | 4 | 3 | 3 |
| Scion xB | 5 | 5 | 3 | 4 |
| Ford Transit Connect | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Large Car
- Award Recipient
-
Buick Lucerne
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Buick Lucerne | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Ford Taurus | 3 | 3 | 4 | 3 |
| Chevrolet Impala | 4 | 3 | 3 | 5 |
| Chrysler 300 Series | 3 | 3 | 3 | 3 |
| Nissan Maxima | 3 | 2 | 3 | 3 |
| Toyota Avalon | 4 | 5 | 3 | 3 |
| Dodge Charger | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Pickup
- Award Recipient
-
Ford Ranger
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Ram Dakota | 5 | 4 | 5 | 5 |
|---|---|---|---|---|
| Ford Ranger | 5 | 4 | 4 | 5 |
| Chevrolet Colorado | 4 | 4 | 3 | 4 |
| Ford Explorer Sport Trac | 4 | 3 | 3 | 4 |
| Nissan Frontier | 4 | 3 | 3 | 4 |
| Toyota Tacoma | 2 | 3 | 3 | 2 |
| GMC Canyon | 2 | 4 | 2 | 4 |
| Honda Ridgeline | 4 | 5 | 2 | 4 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Sporty
- Award Recipient
-
Chevrolet Camaro
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Chevrolet Camaro | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Ford Mustang | 5 | 5 | 3 | 5 |
| Dodge Challenger | 2 | 2 | 2 | 3 |
| Hyundai Genesis Coupe | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Car
- Award Recipient
-
Hyundai Sonata
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Ford Fusion | 5 | 3 | 5 | 5 |
|---|---|---|---|---|
| Buick LaCrosse | 3 | 3 | 4 | 5 |
| Chevrolet Malibu | 3 | 3 | 4 | 2 |
| Chrysler Sebring | 3 | 2 | 3 | 3 |
| Honda Accord | 3 | 5 | 3 | 3 |
| Hyundai Sonata | 5 | 5 | 3 | 5 |
| Nissan Altima | 3 | 3 | 3 | 5 |
| Toyota Camry | 3 | 5 | 3 | 3 |
| Volkswagen Passat | 2 | 2 | 3 | 2 |
| Dodge Avenger | 2 | 2 | 2 | 2 |
| Mazda MAZDA6 | 3 | 5 | 2 | 5 |
| Subaru Legacy | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power & Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
-
The long-term dependability of three-year-old models has improved year-over-year, according to the J.D. Power and Associates 2013 U.S. Vehicle Dependability StudySM (VDS) released today.
The Vehicle Dependability Study is used extensively by vehicle manufacturers worldwide to help design and build higher-quality models, which typically translates to higher resale values and higher customer loyalty. It also helps consumers make more informed choices for both new- and used-vehicle purchases.
More