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HEADQUARTERS
J.D. Power and Associates
2625 Townsgate Road, Suite 100
Westlake Village, CA 91361
- Phone (805) 418-8000
- Toll-Free (800) 274-5372
2013 Dependability Ratings by Category - Compact Premium Sporty Car
- Award Recipient
-
Nissan Z
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Nissan Z | 5 | 5 | 3 | 3 |
|---|---|---|---|---|
| Mercedes-Benz E-Class Coupe | 3 | 5 | 5 | 2 |
| Volvo C70 | 3 | 2 | 2 | 5 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Van
- Award Recipient
-
Toyota Sienna
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Toyota Sienna | 5 | 5 | 3 | 2 |
|---|---|---|---|---|
| Chrysler Town & Country | 3 | 2 | 5 | 2 |
| Dodge Grand Caravan | 2 | 2 | 2 | 3 |
| Honda Odyssey | 3 | 3 | 3 | 5 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Entry Premium Crossover SUV
- Award Recipient
-
Acura RDX
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Acura RDX | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Audi Q5 | 4 | 3 | 4 | 4 |
| Infiniti EX-Series | 2 | 2 | 4 | 2 |
| Mercedes-Benz GLK-Class | 3 | 3 | 2 | 5 |
| Volvo XC60 | 2 | 2 | 3 | 3 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Large Crossover SUV
- Award Recipient
-
Chevrolet Tahoe
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Chevrolet Tahoe | 5 | 5 | 4 | 5 |
|---|---|---|---|---|
| Chevrolet Suburban | 4 | 5 | 2 | 4 |
| Ford Expedition | 3 | 2 | 2 | 3 |
| GMC Yukon | 5 | 5 | 4 | 4 |
| Nissan Armada | 2 | 2 | 2 | 2 |
| Toyota Sequoia | 4 | 4 | 5 | 4 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Premium Crossover SUV
- Award Recipient
-
Lexus RX
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Lexus RX | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Acura MDX | 2 | 2 | 3 | 3 |
| BMW X5 | 2 | 3 | 2 | 3 |
| Cadillac SRX | 2 | 2 | 2 | 2 |
| Lexus GX 460 | 3 | 2 | 3 | 4 |
| Lincoln MKT | 2 | 2 | 2 | 3 |
| Lincoln MKX | 3 | 3 | 3 | 2 |
| Mercedes-Benz M-Class | 3 | 3 | 3 | 3 |
| Volvo XC70 | 3 | 3 | 4 | 3 |
| Volvo XC90 | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Premium Car
- Award Recipient
-
Audi A6
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Audi A6 | 5 | 4 | 5 | 5 |
|---|---|---|---|---|
| BMW 5 Series | 3 | 3 | 3 | 3 |
| Hyundai Genesis Sedan | 2 | 4 | 2 | 2 |
| Infiniti M-Series | 3 | 3 | 3 | 3 |
| Jaguar XF | 2 | 2 | 2 | 2 |
| Lexus GS 350/GS 460 | 4 | 5 | 3 | 5 |
| Lincoln MKS | 3 | 3 | 3 | 4 |
| Mercedes-Benz E-Class Sedan | 4 | 4 | 5 | 4 |
| Volvo S80 | 5 | 5 | 5 | 3 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Crossover SUV
- Award Recipient
-
Honda Crosstour
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Honda Crosstour | 5 | 3 | 5 | 5 |
|---|---|---|---|---|
| Buick Enclave | 3 | 3 | 3 | 3 |
| Chevrolet Traverse | 3 | 3 | 3 | 2 |
| Dodge Journey | 2 | 2 | 3 | 2 |
| Ford Edge | 3 | 3 | 4 | 3 |
| Ford Explorer | 3 | 3 | 4 | 5 |
| Ford Flex | 2 | 2 | 2 | 2 |
| GMC Acadia | 3 | 3 | 3 | 5 |
| Honda Pilot | 3 | 3 | 3 | 3 |
| Hyundai Santa Fe | 2 | 2 | 4 | 2 |
| Hyundai Veracruz | 3 | 3 | 2 | 3 |
| Jeep Grand Cherokee | 3 | 3 | 4 | 2 |
| Mazda CX-9 | 4 | 4 | 4 | 3 |
| Nissan Murano | 4 | 5 | 4 | 3 |
| Nissan Pathfinder | 2 | 3 | 2 | 3 |
| Subaru Outback | 3 | 3 | 3 | 3 |
| Toyota 4Runner | 5 | 4 | 4 | 5 |
| Toyota Highlander | 5 | 5 | 3 | 5 |
| Toyota Venza | 5 | 5 | 3 | 4 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Sub Compact Car
- Award Recipient
-
Scion xD
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Scion xD | 5 | 5 | 3 | 5 |
|---|---|---|---|---|
| Honda Fit | 3 | 4 | 2 | 2 |
| Hyundai Accent | 3 | 2 | 5 | 4 |
| Nissan Versa | 2 | 2 | 2 | 2 |
| Toyota Yaris | 4 | 4 | 4 | 4 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Compact Sporty Car
- Award Recipient
-
Mazda MX-5 Miata
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Mazda MX-5 Miata | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| MINI Cooper | 3 | 3 | 4 | 3 |
| Scion tC | 3 | 4 | 2 | 5 |
| Volkswagen GTI | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Compact Car
- Award Recipient
-
Toyota Prius
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Toyota Prius | 5 | 5 | 4 | 5 |
|---|---|---|---|---|
| Chevrolet Cobalt | 3 | 4 | 3 | 3 |
| Ford Focus | 4 | 3 | 5 | 5 |
| Honda Civic | 3 | 3 | 3 | 5 |
| Honda Insight | 3 | 3 | 3 | 2 |
| Hyundai Elantra | 2 | 3 | 2 | 3 |
| Kia Forte | 3 | 3 | 3 | 3 |
| Mazda MAZDA3 | 3 | 3 | 4 | 3 |
| Mitsubishi Lancer | 2 | 2 | 2 | 2 |
| Nissan Sentra | 3 | 3 | 2 | 4 |
| Subaru Impreza | 2 | 2 | 2 | 2 |
| Toyota Corolla | 3 | 3 | 3 | 3 |
| Toyota Matrix | 3 | 4 | 3 | 5 |
| Volkswagen Golf | 2 | 3 | 2 | 2 |
| Volkswagen Jetta | 2 | 2 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Large Pickup
- Award Recipient
-
GMC Sierra HD
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| GMC Sierra HD | 5 | 5 | 4 | 5 |
|---|---|---|---|---|
| Chevrolet Avalanche | 4 | 4 | 3 | 4 |
| Chevrolet Silverado HD | 3 | 4 | 2 | 4 |
| Chevrolet Silverado LD | 3 | 3 | 3 | 3 |
| Ford F-150 LD | 3 | 3 | 3 | 3 |
| Ford F-250/F-350 Super Duty | 2 | 3 | 2 | 2 |
| GMC Sierra LD | 4 | 4 | 4 | 3 |
| Nissan Titan | 2 | 3 | 2 | 2 |
| Ram 1500 LD | 4 | 5 | 3 | 3 |
| Ram 2500/3500 HD | 2 | 2 | 2 | 2 |
| Toyota Tundra | 4 | 3 | 5 | 3 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Entry Premium Car
- Award Recipient
-
Lexus ES 350
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Lexus ES 350 | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Acura TL | 4 | 4 | 3 | 4 |
| Acura TSX | 3 | 3 | 3 | 3 |
| Audi A4/5 | 2 | 2 | 3 | 3 |
| BMW 1 Series | 2 | 3 | 2 | 2 |
| BMW 3 Series | 3 | 3 | 2 | 3 |
| Cadillac CTS | 4 | 4 | 3 | 4 |
| Infiniti G-Series | 3 | 3 | 2 | 5 |
| Lexus HS 250h | 4 | 4 | 4 | 3 |
| Lexus IS | 4 | 4 | 3 | 4 |
| Lincoln MKZ | 4 | 4 | 4 | 5 |
| Mercedes-Benz C-Class | 3 | 4 | 4 | 3 |
| Volkswagen CC | 2 | 2 | 2 | 3 |
| Volvo S40 | 2 | 3 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Compact Crossover SUV
- Award Recipient
-
Toyota RAV4
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Toyota RAV4 | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Chevrolet Equinox | 2 | 2 | 4 | 2 |
| Dodge Nitro | 2 | 3 | 2 | 2 |
| Ford Escape | 2 | 2 | 2 | 3 |
| GMC Terrain | 3 | 3 | 3 | 2 |
| Honda CR-V | 5 | 5 | 5 | 4 |
| Honda Element | 4 | 4 | 3 | 4 |
| Hyundai Tucson | 2 | 3 | 3 | 2 |
| Jeep Compass | 2 | 2 | 2 | 4 |
| Jeep Liberty | 2 | 4 | 2 | 2 |
| Jeep Patriot | 3 | 2 | 3 | 4 |
| Jeep Wrangler | 2 | 2 | 2 | 2 |
| Mazda CX-7 | 3 | 4 | 2 | 2 |
| Mitsubishi Outlander | 3 | 4 | 2 | 2 |
| Nissan Rogue | 3 | 3 | 3 | 4 |
| Nissan Xterra | 2 | 2 | 2 | 2 |
| Subaru Forester | 4 | 5 | 3 | 4 |
| Toyota FJ Cruiser | 4 | 4 | 4 | 5 |
| Volkswagen Tiguan | 3 | 3 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Compact Multi Purpose Vehicle
- Award Recipient
-
Scion xB
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Scion xB | 5 | 5 | 3 | 4 |
|---|---|---|---|---|
| Chevrolet HHR | 5 | 2 | 4 | 4 |
| Chrysler PT Cruiser | 3 | 2 | 3 | 5 |
| Ford Transit Connect | 2 | 2 | 2 | 2 |
| Kia Soul | 3 | 4 | 3 | 3 |
| Mazda MAZDA5 | 3 | 2 | 5 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Large Car
- Award Recipient
-
Buick Lucerne
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Buick Lucerne | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Chevrolet Impala | 4 | 3 | 3 | 5 |
| Chrysler 300 Series | 3 | 3 | 3 | 3 |
| Dodge Charger | 2 | 2 | 2 | 2 |
| Ford Taurus | 3 | 3 | 4 | 3 |
| Nissan Maxima | 3 | 2 | 3 | 3 |
| Toyota Avalon | 4 | 5 | 3 | 3 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Pickup
- Award Recipient
-
Ford Ranger
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Ford Ranger | 5 | 4 | 4 | 5 |
|---|---|---|---|---|
| Chevrolet Colorado | 4 | 4 | 3 | 4 |
| Ford Explorer Sport Trac | 4 | 3 | 3 | 4 |
| GMC Canyon | 2 | 4 | 2 | 4 |
| Honda Ridgeline | 4 | 5 | 2 | 4 |
| Nissan Frontier | 4 | 3 | 3 | 4 |
| Ram Dakota | 5 | 4 | 5 | 5 |
| Toyota Tacoma | 2 | 3 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
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|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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2013 Dependability Ratings by Category - Midsize Sporty
- Award Recipient
-
Chevrolet Camaro
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Chevrolet Camaro | 5 | 5 | 5 | 5 |
|---|---|---|---|---|
| Dodge Challenger | 2 | 2 | 2 | 3 |
| Ford Mustang | 5 | 5 | 3 | 5 |
| Hyundai Genesis Coupe | 2 | 2 | 2 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
||||
2013 Dependability Ratings by Category - Midsize Car
- Award Recipient
-
Hyundai Sonata
| Overall Dependability? | Powertrain Dependability? | Body and Interior Dependability? | Feature and Accessory Dependability? | |
| Hyundai Sonata | 5 | 5 | 3 | 5 |
|---|---|---|---|---|
| Buick LaCrosse | 3 | 3 | 4 | 5 |
| Chevrolet Malibu | 3 | 3 | 4 | 2 |
| Chrysler Sebring | 3 | 2 | 3 | 3 |
| Dodge Avenger | 2 | 2 | 2 | 2 |
| Ford Fusion | 5 | 3 | 5 | 5 |
| Honda Accord | 3 | 5 | 3 | 3 |
| Mazda MAZDA6 | 3 | 5 | 2 | 5 |
| Nissan Altima | 3 | 3 | 3 | 5 |
| Subaru Legacy | 2 | 2 | 2 | 2 |
| Toyota Camry | 3 | 5 | 3 | 3 |
| Volkswagen Passat | 2 | 2 | 3 | 2 |
|
Scoring Legend
Among the best
Better than most
About average
The rest
|
||||
|
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated. |
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-
The long-term dependability of three-year-old models has improved year-over-year, according to the J.D. Power and Associates 2013 U.S. Vehicle Dependability StudySM (VDS) released today.
The Vehicle Dependability Study is used extensively by vehicle manufacturers worldwide to help design and build higher-quality models, which typically translates to higher resale values and higher customer loyalty. It also helps consumers make more informed choices for both new- and used-vehicle purchases.
More