10/13/2011

J.D. Power and Associates Reports:
Cable and Satellite Television Growth Fueled by Uptick in Market Penetration of DVRs and Other Services
AT&T U-verse and DIRECTV Rank Highest in Customer Satisfaction with Television Service Providers
WESTLAKE VILLAGE, Calif.: 13 October 2011 — Growth in residential television service revenues is being fueled by increased penetration of DVR hardware and additional viewing services, according to the J.D. Power and Associates 2011 U.S. Residential Television Service Satisfaction Study^SM released today. More