2011 Mercedes-Benz GLK-Class

J.D. Power Award Recipient
Find Another Mercedes-Benz GLK-Class
16 CITY / 21 HWY
Overall Quality
Overall Performance and Design
Predicted Reliability


The Mercedes-Benz GLK-Class is a compact luxury crossover that sits to below the ML-Class and the larger GL-Class in the Mercedes lineup. The GLK-Class was introduced in 2009 as an all-new model, sharing platform components with the C-Class sedan. Changes are minor for 2011, with the automaker adding a driver's knee airbag and lower front seat airbags. There is also a new AMG Sport package on the options list.The GLK-Class is available in only one trim level, called the GLK350, but features a long list of available accessories and two drivelines. In base trim, the GLK350 is fitted with vinyl upholstery (MB Tex, as Mercedes brands it), full power accessories, cruise control, automatic headlamps, eight-way power front seats, dual-zone climate control, 19-inch alloy wheels, and more.

Popular equipment packages include full leather upholstery, bi-xenon headlamps, COMAND infotainment system, panoramic sunroof, power tailgate, rain-sensing wipers, and auto-dimming mirrors. An AMG Sport Package adds 20-inch wheels, roof rails, and unique bumper fascias.

Under the hood is a standard 3.5-liter, six-cylinder, rated at 268 horsepower. A seven-speed automatic transmission is the only gearbox offered, but customers are offered a choice between rear-wheel drive and optional permanent all-wheel drive-which the automaker calls 4MATIC. The EPA rates the fuel economy of the 2011 Mercedes-Benz GLK-Class between 16 mpg city, and 23 mpg highway, depending on driveline.

The 2011 Mercedes-Benz GLK350 starts with a base price of about $36,000. The 4MATIC model is based at $38,000. Note that popular options or option groups will likely add to those base prices.


J.D. Power Ratings

Automotive Performance Execution and Layout
Overall Performance and Design?
Features and Instrument Panel?
Initial Quality Study
Body & Interior Quality - Mechanical?
Overall Quality - Design?
Body & Interior Quality - Design?
Overall Quality - Mechanical?
Powertrain Quality - Design?
Features & Accessories Quality - Design?
Powertrain Quality - Mechanical?
Overall Quality?
Features & Accessories Quality - Mechanical?
Vehicle Dependability Study
Powertrain Dependability?
Body and Interior Dependability?
Overall Dependability?
Feature and Accessory Dependability?

Power Circle Scoring Legend:

Among the best
Better than most
About average
The rest
*Please note that JDPower.com Power Circle Ratings may not include all information used to determine J.D. Power awards. Learn more about how J.D. Power Ratings are calculated.

The Latest Mercedes-Benz Articles:

Mercedes-Benz this week premiered an elegant, audacious Mercedes-Maybach SUV concept tailored for the ultra-wealthy at “Auto China 2018” in Beijing, aka the 2018 Beijing International Automotive Exhibition.
Mercedes-Benz and Mercedes-Benz Financial Services USA have jointly announced that they will launch Mercedes-Benz Collection, a luxury vehicle subscription service that allows customers to switch in and out of vehicles depending on their needs or lifestyle.
Mercedes-AMG, high-performance division of Mercedes-Benz, will add three 53-series sporty, performance variants of the 2019 CLS Sedan, E-Class Coupe and Cabriolet this year.
Given the depth and breadth of the Mercedes-Benz lineup, it is no surprise that many changes are in store for 2018. Most significantly, the E-Class lineup adds redesigned coupe and convertible body styles, while the sedan and wagon offerings expand.
Mercedes-Benz this week previewed its first Concept EQA compact all-electric hatchback at the Frankfurt Motor Show.
Mercedes-Benz reveals the “hot and cool” look of its next-generation premium small car design with the Concept A Sedan at this week’s Shanghai Auto Show.
There are numerous changes to the 2017 Mercedes-Benz models. The biggest news of the year is the introduction of a redesigned E-Class sedan and wagon. Find out what else is new...
Mercedes-Benz is promoting its upcoming EQ line of electric vehicles with the Generation EQ Concept at the 2016 Paris Motor Show.
Mercedes showed the press its future design direction for its SUVs with the "sensual" Mercedes 2017 GLC class coupe compact premium crossover.
This week, U.S. clean-air regulators asked Mercedes-Benz for information about diesel emissions levels in some of its vehicles powered by BlueTec diesel engines.