Key Stats and Findings from the 2016 U.S. Vehicle Dependability Study
The J.D. Power U.S. Vehicle Dependability StudySM (VDS), now in its 27th year, examines problems experienced during the past 12 months by original owners of 3-year-old vehicles. The number of problems experienced per 100 vehicles (PP100) determines overall dependability for each model, with a lower score indicating higher quality. The 2016 study covers 177 specific problem symptoms grouped into eight major vehicle categories:
- Audio/Communication/Entertainment/Navigation (ACEN)
- The Driving Experience
- Features/Controls/Displays (FCD)
- Heating/Ventilation/Air Conditioning (HVAC)
In the infographic that follows, we present some key statistics and findings from the 2016 U.S. Vehicle Dependability Study.
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