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J.D. Power to Release 2015 Vehicle Dependability Study Findings on February 25

J.D. Power to Release 2015 Vehicle Dependability Study Findings on February 25

By Jeff Youngs, February 23, 2015

On February 25, 2015, J.D. Power will release the results of its annual Vehicle Dependability Study (VDS). Conducted annually for more than 25 years, the study measures the dependability of vehicles after three years of ownership.

J.D. Power redesigned the study for 2015. The new study is conducted online, with questionnaires tailored to the specific vehicle purchased by the survey respondent. Vehicle problems are categorized as related to design or defect/malfunction, and the new study better emphasizes vehicle technology, especially in terms of the driver/vehicle interface.

Additionally, J.D. Power now collects more information pertaining to fuel economy and the owner's overall impression of the vehicle, as well as whether or not the owner would recommend the vehicle or plans to buy another vehicle from the same brand.

Highlights from last year's VDS include:
  • Vehicle dependability declined compared with the previous year, mainly due to owner complaints about 4-cylinder engines and their transmissions
  • Owners of dependable models are more likely to buy another vehicle from the same brand than are owners of models with lower dependability
  • Lexus, Mercedes-Benz, and Cadillac were the highest-ranked brands in the 2014 VDS
  • Buick, Honda, and Toyota were the highest-ranked non-luxury brands

Details associated with the J.D. Power 2015 U.S. Vehicle Dependability Study,SM which measures owner satisfaction with 2012 model-year vehicles, will be available on and after February 25, 2015.

Additional Research:

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