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Amazon Offers In-Vehicle Package Delivery to GM, Volvo Owners

Amazon Offers In-Vehicle Package Delivery to GM, Volvo Owners

By Philly Murtha, April 24, 2018
Beginning today, Amazon links up with General Motors and Volvo to offer in-vehicle package delivery to Amazon Prime members with eligible vehicles in 37 U.S. cities. The Amazon Key-in-Car in-vehicle delivery service will be available on more than 7 million 2015 model-year and newer Buick, Cadillac, Chevrolet, and GMC vehicles. It’s free to Prime members who own qualifying GM vehicles and have an active OnStar account.

Swedish premium vehicle maker Volvo, owned by China’s Geely Group, also plans to offer the package delivery system to U.S. customers after offering a similar delivery service that uses one-time digital access in three European countries—Sweden, Norway, and Switzerland—since 2015. Automotive News says the service adds a drop-box feature to the transportation equation with the sophistication of today’s technology.

"Partnering with Amazon to leverage in-vehicle connectivity gives Chevrolet, Buick, GMC, and Cadillac owners the option to conveniently receive deliveries inside their vehicle parked at home, work, or near other locations in their Amazon address book," according to Alan Batey, president, General Motors North America.

Amazon Key in-home delivery service debuted last fall with package drop offs inside a customer’s front door without the use of an actual key. The new in-car delivery service may appeal more to customers who don’t want to allow access to their homes. It’s as easy as downloading the Amazon Key app linked to a vehicle owner’s Amazon Prime account through OnStar or Volvo’s Volvo On Call system. The service relies on current embedded 4G LTE connectivity in vehicles.

After the download is complete with registration of specific vehicle and location, customers can select in-car delivery when ordering on Amazon. The app notifies the customer/owner with tracking details: when delivery is being made with keyless access to the vehicle’s trunk, when delivery is finished, and when the vehicle is locked again.

For more information about signing up for the service, visit Amazon Key. GM vehicle owners can also visit Onstar.com for a coverage map and details. During the past 6 months, Amazon tested the new service in California and Washington.

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