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Recall Roundup: Ford Workhorses Recalled for Steering Problem

Recall Roundup: Ford Workhorses Recalled for Steering Problem

By Jeff Youngs, September 04, 2013
This past week, the National Highway Traffic Safety Administration (NHTSA) recalled 355,000 units of the Ford Crown Victoria, Ford Crown Victoria Police Interceptor, Mercury Grand Marquis, and Lincoln Town Car to correct a problem that could lead to a loss of steering, thereby increasing the risk of a crash.

In the affected vehicles, built for the 2005-2011 model years, severe corrosion can cause the steering system's lower intermediate shaft to seize, which in turn may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate. To resolve the problem, Ford and Lincoln dealers will replace the lower intermediate shaft, free of charge, and will inspect the upper intermediate shaft and steering column lower bearing to identify signs of damage. If necessary, repairs or replacements will be made for these components, too.

The recall includes Crown Victoria, Grand Marquis, and Town Car models that were originally sold or are currently registered in the following states: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin.

Additionally, Ford Motor Company is giving Crown Victoria, Grand Marquis, and Town Car owners who do not live in the states listed above a one-time opportunity to have their vehicles inspected and, if necessary, repaired. These vehicle owners must contact Ford directly to discuss their vehicles: 1-866-436-7332.

Anyone contacting Ford with questions should reference Ford recall number 13S08 and NHTSA recall campaign ID number 13V385. The recall is scheduled to begin on October 21, 2013.

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