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J.D. Power Car Studies

2018 U.S. Automotive Website Evaluation Study Cross-Device: Smartphones...
The smartphone experience is scoring higher in total satisfaction than the desktop experience, according to the J.D. Power 2018 U.S. Automotive...
2018 U.S. Original Equipment Tire Customer Satisfaction Study: Run-flat...
Overall customer satisfaction with original equipment tires continues to improve significantly since 2015, and shows a year-over-year increase from...
Automated Vehicle Fender Benders: Consumers Want Clarity on Liability
The continuing development and evolution of automated driving systems (ADS) will rapidly lead to changes in government regulations and industry...
2018 U.S. Customer Service Index (CSI) Study: Service Satisfaction Key to...
Automotive dealers who provide satisfactory vehicle servicing can turn their customers into advocates for the brands they sell, according to the J.D...
Top-Ranked Cars, Trucks, and SUVs in the J.D. Power 2018 U.S. Vehicle...
Dependability is one of the most important considerations among car buyers when they choose a new vehicle. That makes the annual J.D. Power Vehicle...
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