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J.D. Power Car Studies

2017 U.S. Sales Satisfaction Index Study: Online Buyers Beware! Dealers...
As the Digital Age has an increasing influence on retail shopping, a new J.D. Power study shows that when it comes to the car-buying experience, the...
2017 U.S. Consumer Financing Satisfaction Study: Auto Lenders’ Differing...
Submitting auto loan applications by computer can increase overall customer satisfaction with the vehicle-buying experience. Learn more insights from...
2017 U.S. Auto Claims Satisfaction Study: Auto Insurance Customers Slow to...
Digitally transmitted auto insurance claims remain fairly rare, despite a nationwide increase in advertising for mobile auto insurance apps, and...
2017 U.S. New Autoshopper Study: ‘Disruptive’ Website/App Users Spend More...
The J.D. Power 2017 U.S. New Autoshopper Study reveals that users of new and unconventional websites and apps spend more time using their smartphones...
2017 U.S. Tech Experience Index Study: Non-Premium Vehicles Provide Same...
Unfamiliarity with certain technological features—or an imperfect understanding of how to use them—may account for some expressions of...
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