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J.D. Power Car Studies

J.D. Power to Release 2016 Initial Quality Study Findings June 22
On June 22, 2016, J.D. Power is scheduled to publicly release highlights and car quality ratings from its 2016 U.S. Initial Quality Study (IQS).
2016 Third-Party Automotive Website Evaluation Study: Visual Web,...
Shopper satisfaction with third-party automotive websites continues to improve, according to the J.D. Power 2016 Third-Party Automotive Website...
2016 U.S. Original Equipment Tire Customer Satisfaction Study:...
Younger consumers are more open to the possibility of replacing their vehicles’ tires with lesser known brands than are older customers, according to...
2016 U.S. Customer Service Index Study: Automotive Recalls Drive Decline...
How are car dealers handling the increased service recall volume? Not particularly well, according to a new J.D. Power study.
Concern about Reliability Rises Most as Reason to Avoid a Vehicle
Consumers are more concerned about vehicle reliability this year than they were a year ago, based on results from the J.D. Power 2016 U.S. Vehicle...
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