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167 Results Found: 2014
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November 21, 2014
To satisfy their customers, automotive finance providers need to offer comprehensive first-rate service throughout the life of the loan, rather than excelling only in some areas of the auto loan process, according to the recently published J.D. Power 2014 U.S. Consumer Financing Satisfaction Study.SM
November 13, 2014
Dedicated product specialists are becoming a more important part of the sales process at many vehicle dealerships, largely in response to customers' reaction to the advanced technology features with which many new vehicles are equipped.
October 28, 2014
Overall customer satisfaction with the auto insurance claims process has improved steadily during the past five years, according to the just-published J.D. Power 2014 U.S. Auto Claims Satisfaction Study.SM
October 10, 2014
Providing a positive shopping experience for customers looking for vehicle information on their smartphones is becoming more important to both automaker (OEM) and third-party automotive websites, according to the just-published J.D. Power 2014 Automotive Mobile Site Study.SM
September 10, 2014
The just-published J.D. Power 2014 New Autoshopper StudySM finds that new-vehicle buyers who spend the most time on the Internet shopping for a vehicle also visit the most dealerships to shop prior to purchase.
August 29, 2014
Consumers continue to demand increasing levels of technology in their new vehicles; however, audio, communication, entertainment and navigation (ACEN) systems remain problematic for new-vehicle buyers.
August 15, 2014
Automakers are adding third-row seating to more vehicles in response to consumer demand, but the just-published J.D. Power 2014 Seat Quality and Satisfaction StudySM indicates that they may be sacrificing overall consumer satisfaction by doing so and, inevitably, losing cargo space.
August 1, 2014
These are the 2-door coupe models that receive a Power Circle Rating of 4 or 5 out of a possible 5 for overall appeal in the 2014 APEAL Study.
July 31, 2014
Based on the J.D. Power 2014 APEAL Study, these models are the highest-rated hatchbacks.
July 30, 2014
Drivers of new vehicles still use traditional media content, but they're more likely nowadays to access it through alternative digital channels, according to the recently released J.D. Power 2014 U.S. Automotive Media and Marketing ReportSM--Summer.
July 30, 2014
Based on the results of the 2014 APEAL Study, the following models are the highest-rated convertibles in the study.
July 27, 2014
Based on the J.D. Power 2014 APEAL Study, the following sedans receive a Power Circle Rating of 5 out of a possible 5 for overall appeal.
July 27, 2014
Based on the J.D. Power 2014 APEAL Study, the following models are the top-rated crossover SUVs and traditional SUVs.
July 27, 2014
This year, the findings of the J.D. Power 2014 APEAL Study have determined that the following pickup truck models are the most appealing.
July 25, 2014
Age, income, and desired vehicle type can influence what type of website content in-market shoppers will use when researching vehicles on OEM websites.
July 23, 2014
Technological innovations in new vehicles often grab shoppers' attention, but they don't guarantee improved customer satisfaction.
July 10, 2014
This Top-Rated 2014 Hatchbacks guide includes those models that receive a Power Circle Rating of 4, 4.5, or 5 out of a possible 5 for initial quality.
July 9, 2014
This Top-Rated 2014 SUVs guide lists those models that receive a Power Circle Rating of 4, 4.5, or 5 out of a possible 5 for initial quality.
July 2, 2014
This Top-Rated 2014 Sedans guide lists the models that receive a Power Circle Rating of 5 out of a possible 5 for initial quality.
June 27, 2014
This Top-Rated 2014 Crossover SUVs guide lists those crossover SUV models receiving a Power Circle Rating of 4.5 or 5 out of a possible 5 for initial quality.

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After a 20-year absence in the luxury automaker’s U.S. lineup, the all-new, ultra-sporty BMW 8 Series Coupe makes its return, designed to combine a compelling appearance with exceptionally powerful, responsive performance.
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Audi presents the latest in 4-door SUV coupes—the 2019 Q8. It’s basically an Audi Q7 that’s been widened and shortened and upscaled to create what the company hopes is a new, more attractive and desirable vehicle.
BMW’s original Sports Activity Vehicle (SAV), the X5, is redesigned for the fourth time in its nearly 20-year history. Highlights of the new 2019 BMW X5 include a bigger interior, more powerful engines, and new technologies addressing instrumentation, infotainment, driver-assistance, and collision-avoidance systems.
Nissan is building early interest in its redesigned Altima midsize sedan by introducing a limited-production 2019 Altima Edition One variant with only 3,900 copies.
A total of 5,987 pedestrians were killed in motor vehicle crashes in 2016, according to the Insurance Institute for Highway Safety (IIHS)—the highest annual total since 1990.
Subaru, known for all-wheel-drive (AWD) utilities, revealed this week that it will launch its first plug-in hybrid electric vehicle (PHEV)—the 2019 Crosstrek Hybrid—at year’s end.