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June 20, 2018
New-vehicle quality is at its highest level ever, having improved by 4% in the past year, according to the J.D. Power 2018 U.S. Initial Quality Study (IQS).
June 20, 2018
For 2018, 22 models receive a J.D. Power award for initial quality. These are the new 2018 car, truck, SUV, and minivan models that rank highest for quality in their respective segments.
June 20, 2018
J.D. Power's annual Initial Quality Study (IQS) assesses new-vehicle quality after 90 days of ownership. Discover the top models in each category of the 2018 IQS with this exclusive infographic.
June 15, 2018
Improved communications, and greater satisfaction with insurer/customer interactions, appear to be responsible for a recent rise in customer satisfaction with their auto insurance carriers, according to the J.D. Power 2018 U.S. Auto Insurance Study.
April 26, 2018
Auto insurers are leaning on publicity and increased electronics-based convenience to woo customers in a highly competitive field.
April 3, 2018
The smartphone experience is scoring higher in total satisfaction than the desktop experience, according to the J.D. Power 2018 U.S. Automotive Website Evaluation Study Cross-Device.
March 22, 2018
Overall customer satisfaction with original equipment tires continues to improve significantly since 2015, and shows a year-over-year increase from 2017, according to the J.D. Power 2018 U.S. Original Equipment Tire Customer Satisfaction Study.
March 21, 2018
The continuing development and evolution of automated driving systems (ADS) will rapidly lead to changes in government regulations and industry practices, according to a new report co-authored by J.D. Power and the global law firm of Miller Canfield.
March 12, 2018
Automotive dealers who provide satisfactory vehicle servicing can turn their customers into advocates for the brands they sell, according to the J.D. Power 2018 U.S. Customer Service Index (CSI) Study.
February 14, 2018
Dependability is one of the most important considerations among car buyers when they choose a new vehicle. That makes the annual J.D. Power Vehicle Dependability Study (VDS) particularly helpful to both new- and used-vehicle shoppers.
February 14, 2018
Consumers who buy new vehicles tend to still be happy with them after three years of ownership, according to the J.D. Power 2018 U.S. Vehicle Dependability Study (VDS).
February 14, 2018
J.D. Power's annual Vehicle Dependability Study (VDS) assesses models from the top car brands. Discover the top models in each vehicle category with this exclusive infographic.
January 26, 2018
The gap between smartphones and desktop devices, in terms of customer satisfaction, continues to widen, according to the J.D. Power 2018 Manufacturer Website Evaluation Study Cross-Device—Winter.
November 16, 2017
As the Digital Age has an increasing influence on retail shopping, a new J.D. Power study shows that when it comes to the car-buying experience, the personal touch still matters.
November 14, 2017
Submitting auto loan applications by computer can increase overall customer satisfaction with the vehicle-buying experience. Learn more insights from the J.D. Power 2017 U.S. Consumer Financing Satisfaction Study.
October 24, 2017
Digitally transmitted auto insurance claims remain fairly rare, despite a nationwide increase in advertising for mobile auto insurance apps, and widespread use of digital channels to purchase auto insurance.
September 14, 2017
The J.D. Power 2017 U.S. New Autoshopper Study reveals that users of new and unconventional websites and apps spend more time using their smartphones to conduct research on new vehicles prior to visiting an auto dealership.
September 13, 2017
Unfamiliarity with certain technological features—or an imperfect understanding of how to use them—may account for some expressions of dissatisfaction with new-vehicle technology.
August 24, 2017
J.D. Power has just published its 2017 Seat Quality and Satisfaction Study to provide automotive manufacturers and suppliers with quality and satisfaction information related to light passenger-vehicle seating systems.
July 27, 2017
Now that the results of the 2017 U.S. APEAL Study have been announced, we want to know which APEAL award-recognized models you’d like to take for a spin. Take our poll!

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New-vehicle quality is at its highest level ever, having improved by 4% in the past year, according to the J.D. Power 2018 U.S. Initial Quality Study (IQS).
For 2018, 22 models receive a J.D. Power award for initial quality. These are the new 2018 car, truck, SUV, and minivan models that rank highest for quality in their respective segments.
J.D. Power's annual Initial Quality Study (IQS) assesses new-vehicle quality after 90 days of ownership. Discover the top models in each category of the 2018 IQS with this exclusive infographic.
This buyer’s guide contains the top-rated 2018 luxury SUVs in initial quality, each with a base price over $50,000. Every model on this list earned a Power Circle Rating of 4 or 5 out of a possible 5 for initial quality during the first 90 days of ownership.
This buyer’s guide contains the top-rated 2018 luxury SUVs in initial quality, each with a base price under $50,000. Every model on this list earned a Power Circle Rating of 4 or 5 out of a possible 5 for initial quality during the first 90 days of ownership.
This buyer’s guide highlights the top-rated pickup trucks for 2018. Each model earns 5 out of a possible 5 Power Circles for initial quality.
This buyer’s guide contains the top-rated 2018 luxury cars in initial quality. Each model earned a Power Circle Rating of 4 or 5 out of a possible 5 for initial quality during the first 90 days of ownership.
This buyer’s guide highlights the top-rated coupes and convertibles for 2018. Each of the models earns 4 or 5 out of a possible 5 Power Circles in initial quality during the first 90 days of ownership.