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J.D. Power and Associates
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Press releases

Latest Press Releases

  • 03/20/2013

    Call Center Certification - Bank of America Merrill Lynch Retirement Services

  • 03/17/2013

    2013 Alberta Single-Family New-Home Builder Customer Satisfaction Study-Edmonton

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Events

  • March 26, 2013

    2013 Automotive Forum, New York
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HEADQUARTERS

J.D. Power and Associates

2625 Townsgate Road, Suite 100
Westlake Village, CA 91361

  • Phone (805) 418-8000
  • Toll-Free (800) 274-5372

Contact

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Global

Global

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Career Opportunities

J.D. Power and Associates has a variety of exciting and rewarding career positions available. Many of these opportunities have a number of benefits associated with them. To learn more about benefits, click here. To view and apply for open positions at J.D. Power and Associates and/or The McGraw-Hill Companies, click full-time or temporary employment, select a position that fits with your experience and fill out the online application.

Current Opportunities
  •     View full time, part time and intern positions at J.D. Power and Associates
  •     Inquire about temporary and summer employment opportunities

Our Values
J.D. Power and Associates believes strongly in the importance of corporate values. The following set of shared values enhances our ability to motivate, empower, and enable our associates to create innovative products and services, delight our customers, and generate a fair return to our shareholders.

There are six values that have guided us throughout our rich history and will continue to do so into the future. Every associate plays an important role in this process as we continue to enable industries to recognize the voice of the customer and integrate it into their products and services. Our recruiting and hiring process is designed to identify individuals whose personal values are closely aligned with our corporate values:

  • Voice Of The Customer
  • Our Associates
  • Integrity
  • Client-Focused Agents of Change
  • Encouragement of Innovation
  • Speed And Flexibility
  
 
The theme "VOICES" represents the voices essential to our success:
  •     The voices of all associates in developing and living these corporate values
  •     The voices of our clients, which are essential to the firm's growth and profitability
  •     The voices of millions of consumers who make our business possible

What do these values mean to J.D. Power and Associates?

Voice Of The Customer: we support our associates as they strive to help businesses use "voice of the customer" information to improve their products and services.

Our Associates: we understand the value that our associates provide for our clients and for the firm. We strive to equip them with the tools that encourage communication, enthusiasm, and outstanding performance.

Integrity: we ensure that quality and excellence form the foundation for everything our associates do. We expect that our associates demonstrate the highest level of professional behavior and ethics.

Client-Focused Agents of Change: we encourage our associates to develop products and services that break new ground and address the latest industry and technological developments.

Encouragement of Innovation: we encourage innovative thinking and value the ideas generated by our associates.

Speed And Flexibility: we place a high priority on time and strive to deliver products and services when promised to both clients and other associates.

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