Canadian Wireless Service Provider Ratings
2011 Canadian Wireless Customer Satisfaction Study
postpaid
Ratings Factors
Displaying Factors 1-4 of 8
Company
|
Overall Satisfaction: This score is based on how customers rate their wireless service provider overall. Cost of Service: This score is based on how customers rate the wireless service provider's price competitiveness for services and equipment. Network Quality: This score is based on how customers rate the quality of their wireless service provider's network. Account Management: This score is based on how customers rate the usefulness of bill information, effectiveness of communication, and variety of payment methods with their wirless service provider. |
||||
*Factor score not shown due to small sample
Displaying Factors 1-4 of 8
Scoring Legend
Among the best
Better than most
About average
The restPlease note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.
