Canadian New Home Builder Greater Toronto Area

2010 Canadian New Home Builder Customer Satisfaction

Overall Satisfaction: This score is based on how new-home owners rate their overall satisfaction with their home. Close Sales Staff: This score is based on how new-home owners rate the responsiveness to questions, effectiveness of demonstrating home features, knowledge of financing options, courtesy and clarity of explanation of the purchase agreement. Close Design Center: This score is based on new-home owner satisfaction with the builder’s design center including flexibility in scheduling an appointment, helpfulness of staff, variety of options/colours, reasonableness of pricing for upgrades and options, and the amount of time given to make decisions. Close Price: This score is based on how new-home owners rate the overall value received for the price they paid for the home, including upgrades and options. Close