March 31, 2016 • Wynn Hotel • Las Vegas, NV        #JDPAutoSummit



Mike Battaglia

Mike Battaglia

Vice President Automotive Retail
J.D. Power

Mike Battaglia is Director, Automotive Retail in the Global Automotive Division at J.D. Power. He is responsible for designing, developing and delivering both syndicated and proprietary research projects and performance improvement solutions for manufacturers and dealers.

Prior to joining J.D. Power in 2006, Mr. Battaglia spent six years with SmartDisk Corporation, a consumer electronics firm specializing in digital media and storage hardware, where he managed all sales activities throughout the western United States. Previously, he held various management positions at Covington Pike Toyota, including sales management, finance and business development. Earlier, he spent six years with Toyota Motor Sales, U.S.A. in numerous field management positions, including sales, distribution and training.

Mr. Battaglia earned a bachelor's degree in finance from Boston College.



 

 

Deirdre Borrego

Deirdre Borrego

SVP, Data & Analytics Division
J.D. Power

Deirdre Borrego is SVP, Data & Analytics Division at J.D. Power. In this role, Ms. Borrego is the senior leader responsible for managing all aspects of business strategy and product development, operations, talent development, and financial performance. The Data and Analytics division provides the automotive, financial services and insurance industries with unparalleled insights helping clients make more informed decisions ranging from marketing, inventory management, pricing and vehicle valuations. This group combines the unique data captured by J.D. Power's Power Information Network and NADA Used Car Guides databases along with its O2O (Online-to-Offline) solution. PIN captures real-time retail transaction data covering nearly 40% of all new and used vehicle retail transactions, while NADA Used Car Guides is an industry authority in providing used vehicle values to industry stakeholders. O2O is a unique asset that enables J.D. Power to link online activity to actual consumer purchases, providing key metrics for website and marketing effectiveness.

Prior to her current position, Ms. Borrego was the Vice President and General Manager of the U.S. automotive division. In this capacity Ms. Borrego managed all aspects of the company's industry benchmarks and data and analytics business covering areas related to automotive marketing, vehicle quality and long-term durability, and retail sales and service operations. Ms. Borrego also led all U.S. client servicing activities.

Prior to joining J.D. Power, Ms. Borrego spent 15 years with R. L. Polk & Co., including serving as vice president of the Western region. There, she led an integrated team of sales and information technology professionals in supporting client engagements in the areas of network planning, CRM and database management and parts and service marketing. Previously, she was with iMotors in San Francisco as a director of strategic partnerships.

Ms. Borrego was a co-presenter of the award-winning PIN Incentive Planning Model at the Marketing Science Society Practice Prize competition (2006) and was a finalist for the Edelman Award for Excellence in Operations Research (2007).

Ms. Borrego earned a bachelor's degree (magna cum laude) in business administration from California Lutheran University in Thousand Oaks.



 

 

Joe Derkos

Joe Derkos

Director, Consulting & Analytics
J.D. Power

Joe Derkos is senior director, Power Information Network (PIN), a division of J.D. Power. Derkos is an acknowledged expert on new and used vehicle demand, with a specialization in new retail pricing and incentive optimization and Certified Pre-Owned (and used vehicle) sales analysis. In his role, he leads analytical consulting engagements with clients in the automotive industry, leveraging transactional data from PIN.

Prior to joining J.D. Power, Derkos was a senior consultant at Roland Berger Strategy Consultants where he focused on restructuring and operations improvement projects for global automotive OEMs and Tier1 suppliers. He began his career at Ford Motor Company where he worked in multiple product development and vehicle launch positions.

Derkos holds a bachelor’s degree in electrical engineering from Michigan State University and an MBA from the Stephen M. Ross School of Business at the University of Michigan, Ann Arbor.



 

 

Jeff Bracken

Jeff Bracken

Group Vice President & General Manager
Lexus Division, Toyota Motor Sales U.S.A Inc.

Jeff Bracken is group vice president and general manager for Lexus, the luxury division of Toyota Motor Sales (TMS), U.S.A., Inc.

Bracken is responsible for all aspects of U.S. Lexus automotive operations, including sales, marketing, customer service and dealer operations.

Since Joining Toyota in 1978, Bracken has served in a number of managerial positions at TMS headquarters, region sales offices and port facilities. In addition to serving as general manager, Portland Region, and the assistant general manager, Denver Region, Bracken held various management positions in the Los Angeles and San Francisco regional offices. He also served as general manager of Lexus' Western Area and as general manager of the Los Angeles Region for the Toyota Division. Most recently, he served as vice president of sales for the Toyota Division, responsible for sales support of Toyota's regional offices, public companies and private distributors.

Bracken earned his bachelor's degree in political science from the University of California, Los Angeles.



 

 

Johnny Harrison

Johnny Harrison

Vice President
Lexus of Glendale

Johnny Harrison started in the automotive industry, at the young age of 16. Two years later, he started his management career as an Assistant Parts Manager for Lute Riley Honda. Mr.Lute Riley himself taught Johnny all the in and outs of the automotive industry, giving him the opportunity to grow with his company. At age 19 he was promoted to Parts Manager. At age 22, Johnny was promoted to Parts and Service director where he remained until the late 90's, Johnny was then given the opportunity to bring this same innovation, drive, ambition, and ability to market, to a new product in the automotive industry called Lexus. In his current position as Vice-President of Lexus of Glendale, he is the driving force to becoming the dominant Lexus dealership in the nation as well as a prominent community activist. His job is not limited to selling and servicing vehicles but also to form a relationship with the community where he lives and does business. His motto, "We are not put on the earth for a self purpose but a community purpose of helping each other" is visible throughout the Glendale community.

For all of his personal likes, outside interests, skills and specialties; Johnny is becoming more and more known for all of his community outreach and fundraising expertise. Years ago, it started with giving basketball nets to our local elementary schools, ("I can't stand to drive by and know that those children can't play basketball!") to getting band uniforms for one of our high schools ("They can't perform in parades if they don't have uniforms, that can't be!") and he also helped the dance team get to Nationals in Florida, where they won, again! ("They can win if they go; I must help get them there!")

He has become an authority on charities and fundraising for public schools and programs. One of his recent ideas for a fundraising car wash program raised over $1 million dollars for the participants. The reason why Johnny does all of these things is because he truly believes that KIDS are our future and everyone should do their part in making sure our kids can be the best at whatever they try. He doesn't do it for the accolades, just the knowledge that he had the opportunity to help a child succeed.

A few others :Mark Keppel new basketball back boards and new score board, numerous back pack holders outside of school rooms to take them out of the class rooms, several elementary new sport equipment, basketballs, back boards, nets, balls, marching band instruments, uniforms, elementary cheer uniforms, tennis gear, baseball gloves, donated to Foothill Family Services for backpacks, etc for under privileged children, sponsored Horace Main Elementary School Smart Math program, helped to get KISS FM to C.V. High School during their prom , Arranged to have High School Graduation at CVHS by helping with bleachers, sponsored Hoover High School girls water polo team, helped out Hoover and Glendale High School newspaper program, donated to many City Programs , Youth and Family Services, helped to pay for a piano for Hoover High School's arts program, worked with Glendale High School golf team, Hoover High School's baseball and softball teams, Paid for tutors for kids in class, has been co-sponsoring with Lexus Corporation for an environmental challenge that Clark Magnet School has won several times against nationwide schools, help several elementary schools get new playground equipment from basketball backboards, to nets to balls of all sorts, electronic score boards, as well as started a program with the American heart association to get kids healthy and help to insure that 100% of schools enrolled in this program, and the list goes on and on and on...

At the end of the day, Johnny Harrison is one heck of swell guy… oh, and he's a car salesman.



 

 

Erin Kerrigan

Erin Kerrigan

Founder and Managing Director Operations
Kerrigan Advisors

Erin Kerrigan is Managing Director of Kerrigan Advisors, which she founded in 2014. Kerrigan Advisors is a national buy/sell advisory firm focused on providing exception sell-side representation to higher value dealerships and dealership groups. Currently, Kerrigan Advisors is serving several of the top 150 dealership groups in the US and is engaged in some of the largest auto retail transactions in the market. Kerrigan Advisors also publishes The Blue Sky Report™ considered a top industry resource on buy/sell activity, trends and drivers.

Ms. Kerrigan has spent over a decade in auto retail as a dealer, lender, investor and buy/sell advisor. Prior to founding Kerrigan Advisors, she served as head of Presidio Automotive, during which time she represented dealer clients in numerous multi-million dollar transactions. Ms. Kerrigan also served as senior vice president at AutoStar, a subsidiary of iStar Financial (NYSE: SFI), where she financed large dealership acquisitions. Earlier in her career, she was dealer operator of her family's automotive dealership. Ms. Kerrigan began her post-graduate career as an investment banker for Piper Jaffray.

Ms. Kerrigan is a recognized industry expert on dealership buy/sells, valuation and real estate and is a frequent speaker at leading auto retail events and conferences, including NADA, American Institute of Certified Public Accountants (AICPA), National Association of Dealer Counsel (NADC), JD Power Roundtable and DrivingSales' President's Club.

Ms. Kerrigan has also served as keynote speaker for events hosted by American Honda Motor Company, Audi of America, Bank of America, US Trust, Ohio Automobile Dealer Association, Colorado Automobile Dealer Association, CNA National and SunTrust Bank. Additionally, she has led webinars for NADA and Automotive News and shares her expertise in a monthly column she writes for Dealer Magazine.

Ms. Kerrigan received her undergraduate degree from Northwestern University and her MBA from UCLA Anderson School of Management. She resides in Newport Beach, California with her husband and business partner, Ryan Kerrigan, and their three children.



 

 

Thomas King

Thomas King

Vice President, PIN U.S. OEM Operations, Media and Marketing
J.D. Power

Thomas King is the Vice President of PIN OEM Operations, Media & Marketing at J.D. Power. He is responsible for advising automotive OEMs regarding issues related to vehicle demand, pricing, incentive effectiveness and marketing. He oversees a team of consultants, marketing scientists and statisticians in leveraging transaction data collected by the Power Information Network® (PIN) from J.D. Power, a leading provider of real-time, actionable market data and insight.

Prior to joining J.D. Power in 2005, Mr. King was in Global Market and Industry Analysis at General Motors. There, he analyzed the U.S. automotive industry, focusing on sales, pricing and incentive dynamics.

Mr. King received a master's degree in economics, management and materials science from the University of Oxford in England.



 

 

John Lippert

John Lippert

Senior Writer
Bloomberg Business

John is a senior writer with Bloomberg in its Chicago bureau. John has covered a number of industries in his 19-year career at Bloomberg, most notably the automotive industry. Before joining Bloomberg, John spent nearly eight years as a labor writer for The Detroit Free Press. He started his career working on the assembly line at five General Motors factories in Michigan and Ohio, before he earned his degree in Journalism and began reporting on the auto industry.



 

 

Mark Schienberg

Fin O'Neill

President
J.D. Power

Fin O'Neill is President of J.D. Power, a global leader in providing benchmarks and insights into the Voice of the Customer. The company serves a variety of industries, including automotive, financial services, insurance, telecommunications, healthcare, energy, utilities and hospitality and travel.

Prior to joining J.D. Power in 2008, Mr. O'Neill was vice chairman and CEO of Reynolds and Reynolds, a global provider of dealership management software and services. He also held positions as co-chairman, president and CEO of Mitsubishi Motors North America, Inc. from 2003 to 2005, and president and CEO of Hyundai Motor America from 1998 to 2003. Mr. O'Neill joined Hyundai Motor America as general counsel in February 1985. Previously, Mr. O'Neill was employed by Toyota Motor Sales, U.S.A. as senior counsel, following seven years of law practice in New York at Skadden, Arps, Slate, Meagher and Flom, one of the nation's largest law firms.

Mr. O'Neill formerly served as chairman of the board of the Association of International Automobile Manufacturers. He earned a bachelor's degree from Columbia University and a juris doctorate from Fordham University Law School, where he was an editor of the Law Review.



 

 

Jeff Rachor

Jeff Rachor

President and Chief Executive Officer
Berkshire Hathaway Automotive

Jeffrey C. Rachor is a thirty five year veteran of the automobile industry with unique senior executive and entrepreneurial leadership experience. Jeff has been President and Chief Executive Officer of Berkshire Hathaway Automotive Inc., since Berkshire Hathaway Inc.'s March 2015 acquisition of the Van Tuyl Group, the nation's largest privately held dealer group. Jeff joined the Van Tuyl Group in 2009 as Chief Operating Officer, and was named President in 2011.

Prior to his Van Tuyl Group tenure, Jeff was President and Chief Executive Officer of MSD Automotive Partners, a retail automotive consolidation start up venture backed by MSD Capital in 2008-2009. From 2007 to 2008 he served as President, Chief Executive Officer and Director of Pep Boys-Manny, Moe, and Jack, where he gained valuable automotive aftermarket experience at one of nation's largest DIY retailers and DIFM service providers.

From 1997 -2008, Mr. Rachor served in a variety of key executive positions at Sonic Automotive, including President and Chief Operating Officer from 2004-2007, and as a Director from 1999-2008. During his tenure, the company grew from $500 million in revenue to $8 billion in revenue.

From 1989-1997, Mr. Rachor held a variety of key positions at Bowers Transportation Group, a fourteen franchise Regional Dealership chain based in Tennessee, including Dealer Principal, President, and Chief Operating Officer. Prior to Mr. Rachor's retail automotive career, he held management positions with American Suzuki Motor Corporation and General Motors-Buick Division.

Mr. Rachor has a Bachelor of Arts from Michigan State University where General Motors sponsored him through their college cooperative program.



 

 

David Sargent

David Sargent

Vice President, Global Automotive
J.D. Power

Dave Sargent is Vice President, Global Automotive at J.D. Power. He oversees all of the company's vehicle quality research globally, including the Initial Quality Study (IQS); Automotive Performance, Execution and Layout (APEAL) Study; and Vehicle Dependability Study (VDS), as well as vehicle quality tracking studies.

Previously, Mr. Sargent was vice president, U.S. Automotive Research at
J.D. Power, responsible for all syndicated research in the U.S. market. Prior to that, he was the practice leader of J.D. Power's European operations, where he established the company's London office in 1995. Earlier, he worked in the company's headquarters in California, and was responsible for the Initial Quality Study and a number of proprietary quality studies.

Before joining J.D. Power in 1992, Mr. Sargent worked for a UK consulting firm specializing in competitor analysis, as well as for Ford of Europe and the Rover Group.

Mr. Sargent holds a bachelor's degree in economics from the University of York and an MBA from Manchester Business School, both in the UK.



 

 

Karl Schmidt

Karl Schmidt

CEO
Morrie's Automotive Group

Karl Schmidt has been part of Morrie's Automotive Group, an 11-store Minneapolis based automotive group, since 1988. He initially joined the group as a used car manager and quickly moved up the ranks. As General Manager he was instrumental in growing Morrie's Minnetonka Mazda to be one of the nations top Mazda dealers and it was there where he first conceptualized the Buy Happy® program that has contributed to Morrie's growth. Karl joined the corporate leadership team as COO in 2008 and became CEO in 2012. Karl possesses unique buy/sell experience, having recently been involved in the sale of Morrie's Automotive Group to a family office where he has remained onboard as operating partner.



 

 

Jeff Schuster

Jeff Schuster

Senior Vice President of Forecasting
LMC Automotive

Jeff Schuster is Senior Vice President of Forecasting at LMC Automotive, with responsibility for all activities in the Americas region. In addition, oversight of the global light vehicle sales and production forecasts and process is under his direction. Mr. Schuster is also a member of the LMC Automotive board of directors. Included in his role is the leadership and analysis that detail manufacturer, segment, platform, model, and plant trends. In addition, he is one of the firm's primary global automotive experts.

Mr. Schuster has been tracking and analyzing developments in the global automotive industry for twenty years and has been with LMC Automotive since its inception in 2011. He is widely quoted by the automotive media in print, internet, radio and television. He frequently makes industry conference and seminar presentations covering various topics including, the current assessment and outlook of the automotive industry.

Prior to joining the firm, Mr. Schuster led the automotive forecast division of J.D. Power and Associates and has experience in financial analysis and cash management in the automotive supply base.

Mr. Schuster holds a bachelor's degree in finance and a Master of Science degree in corporate finance from Walsh College. He is a board member of Society of Automotive Analysts and a member of the Automotive Press Association.

Mr. Schuster earned a bachelor's degree in finance and a Master of Science degree in corporate finance from Walsh College.



 

 

John D. Stoll

John D. Stoll

Bureau chief
The Wall Street Journal

John D. Stoll is The Wall Street Journal's bureau chief in Detroit with responsibility for editing global automotive coverage. Prior to his current role, he was based in Stockholm, with responsibility for Nordic and Baltic coverage. He joined the paper in 2005, covering General Motors and the American automobile industry, including breaking major stories on the bankruptcies that reshaped Detroit's Big 3 and the auto-parts supply chain.

A graduate of Oakland University in Rochester, John started his journalism career at Crain Communications, working for Automotive News and AutoWeek. In addition, he worked for Wards Automotive, Reuters and Ford Motor Co.

The car business runs deep in his veins as he comes from a family of car dealers. His father has sold Ford vehicles for the better part of five decades and his great grandfather sold a car to Al Capone. John is married to Kimberly, and together they are raising four children. When not writing for WSJ, he enjoys helping in Oakland University's journalism department, running, rock climbing and spending time with his family.



 

 

Patricia Swope

Patricia Swope

President and CEO
Sam Swope Auto Group, LLC

Patricia Swope is the current Chairman, President and CEO for the Sam Swope Auto Group in Louisville, Kentucky. The company was founded in 1951 by Patti's father, Sam Swope. The company was the largest dealership group in Kentucky, ranking #89 in the Top 150 dealership groups in the nation for new vehicle sales in 2014 (Automotive News, March 16, 2015) until she executed the sale of the assets of 11 dealerships to new ownership in December 2015. She remains in the automobile business as an owner and Dealer for Toyota of Louisville and Courtesy Acura in Lexington, Kentucky, and Exotic Autos International in Fort Lauderdale, Florida.

In 1985, with a degree from the University of Denver, Patti joined the family business as a salesperson. She worked her way up, learning the operational ropes in management, marketing, and business development before being named Chairman of the Board in 2012. In January 2015, Patti took the reins as President and CEO of the Sam Swope Auto Group.

Patti holds professional training certifications from the Society of Automotive Sales Professionals, General Motors Dealership Management Training, Ryan Insurance Automotive Finance & Insurance Managemet Training, and previously served on the Cars.com National Dealer Advisory Council.

She has held numerous civic and volunteer roles in the Louisville, Kentucky community, currently serves on the Board of the Kentucky Humane Society, and is a member of the National Association of Women Business Owners (NAWBO),

A champion of animals and a role model for women in business, Patti looks to capitalize in new ways on her experience in the retail automotive business.



 

 

Peter Welch

Peter K. Welch

President
NADA

Peter K. Welch is President of the National Automobile Dealers Association (NADA), a role he assumed in February 2013.

Previously, Mr. Welch served as president and chief executive officer of the California New Car Dealers Association (CNCDA)—the largest state association of franchised new car dealers in the United States. Earlier at the company, he was director of government and legal affairs. Prior to joining CNCDA in 1990, he was a partner with a Los Angeles law firm.

Mr. Welch earned a bachelor's degree from the University of Michigan, a master's degree from the University of Durham, England and a juris doctor's degree from Loyola Marymount University of Law, Los Angeles.



 

 

David Zuchowski

David Zuchowski

President and Chief Executive Officer
Hyundai Motor America

David Zuchowski, president and chief executive officer of Hyundai Motor America, is responsible for the strategic direction and management of the company's operations in the United States.

Zuchowski, a 33-year veteran of the automotive industry, joined Hyundai Motor America in February 2007 as vice president of sales and was promoted to executive vice president, national sales in 2010. He was promoted to his current role as president and chief executive officer in January 2014.

Zuchowski joined Hyundai from Mazda North America where he served as vice president of sales and field operations.

Zuchowski began his career in 1980 at Ford Motor Company. He has spent 23 years in various executive-level positions including regional manager, product marketing manager, national merchandising manager and field operations manager for the Ford and Lincoln Mercury divisions.

Zuchowski earned his Bachelors of Arts in Communications from the University of Washington.

Hyundai Motor America, headquartered in Costa Mesa, Calif., is a subsidiary of Hyundai Motor Co. of Korea. Hyundai vehicles are distributed throughout the United States by Hyundai Motor America and are sold and serviced through more than 820 dealerships nationwide. All Hyundai vehicles sold in the U.S. are covered by the Hyundai Assurance program, which includes the 5-year/60,000-mile fully transferable new vehicle limited warranty, Hyundai's 10-year/100,000-mile powertrain limited warranty, and five years of complimentary Roadside Assistance. Hyundai Assurance includes Assurance Connected Care that provides owners of Hyundai models equipped with the Hyundai Blue Link telematics system with proactive safety and car care services, complimentary for three years. These services include Automatic Collision Notification, Enhanced Roadside Assistance, Vehicle Diagnostic Alert, Monthly Vehicle Health Report and in-vehicle service scheduling.

Please click here for a printable version of the 2016 Automotive Summit Agenda


For More Information:

Shawn Slater
Conference Manager
J.D. Power
(805) 418-8271
[email protected]