Voice Service Ratings

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2010 Major Provider Business Telecommunications Study - Voice Services

LE (Large Enterprise)
Award Recipient
AT&T
Ratings Factors
Displaying Factors 1-4 of 7
 
Company
Overall Satisfaction: This score is based on how business voice customers rate their provider overall.
Performance and Reliability: This score is based on how businesses rate the performance and reliability of service.
Offerings and Promotions: This score is based on how businesses rate the availability and value of promotions or services offered to customers.
Cost of Service: This score is based on how businesses rate the value of fees paid for services.
AT&T
Award Recipient
Qwest
Verizon


Displaying Factors 1-4 of 7

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.