Data Service Ratings

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2009 Major Provider Business Telecommunications Study – Data Services

SOHO (Small Office and Home Office)
Award Recipient
Optimum Business
Ratings Factors
Displaying Factors 5-7 of 7
 
Company
Sales Reps and Account Executives: This score is based on how businesses rate the reliability and overall helpfulness of the provider's representative.
Billing: This score is based on how businesses rate the ease of understanding, readability, and accurateness of a bill.
Customer Service: This score is based on how businesses rate the ease of access and overall helpfulness of the Customer Service department.
Sort:
DESCENDING
DESCENDING
DESCENDING
DESCENDING
AT&T
Charter
Comcast
Cox
EMBARQ
Optimum Business
Award Recipient
Qwest
Time Warner Cable
Verizon
*The Sales Reps and Account Executives factor not included in the SOHO segment.


Displaying Factors 5-7 of 7

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


Better Business Bureau Canada