Data Service Ratings
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2011 Major Provider Business Telecommunications Study – Data Services
SMB (Small and Midsize Business)
Award Recipient
Optimum Business/Optimum Lightpath
Ratings Factors
Displaying Factors 5-7 of 7
Company
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Sales Reps and Account Executives: This score is based on how businesses rate the reliability and overall helpfulness of the provider's representative. Billing: This score is based on how businesses rate the ease of understanding, readability, and accurateness of a bill. Customer Service: This score is based on how businesses rate the ease of access and overall helpfulness of the Customer Service department. |
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AT&T
Comcast
Cox Communications
Optimum Business/Optimum Lightpath
Award Recipient
Award Recipient
Qwest
Time Warner Cable
Verizon
Displaying Factors 5-7 of 7
Scoring Legend
Among the best
Better than most
About average
The restPlease note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.
