Data Service Ratings

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2009 Major Provider Business Telecommunications Study – Data Services

SMB (Small and Midsize Business)
Award Recipient
Optimum Business
Ratings Factors
Displaying Factors 1-4 of 7
 
Company
Overall Satisfaction: This score is based on how business data customers rate their provider overall.
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Performance and Reliability: This score is based on how businesses rate the performance and reliability of service.
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Offerings and Promotions: This score is based on how businesses rate the availability and value of promotions or services offered to customers.
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Cost of Service: This score is based on how businesses rate the value of fees paid for services.
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AT&T
Comcast
Cox
Optimum Business
Award Recipient
Qwest
Time Warner Cable
Verizon
*The Sales Reps and Account Executives factor not included in the SOHO segment.


Displaying Factors 1-4 of 7

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.