Data Service Ratings

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2011 Major Provider Business Telecommunications Study – Data Services

LE (Large Enterprise)
Award Recipient
Verizon
Ratings Factors
Displaying Factors 5-7 of 7
 
Company
Sales Reps and Account Executives: This score is based on how businesses rate the reliability and overall helpfulness of the provider's representative.
Billing: This score is based on how businesses rate the ease of understanding, readability, and accurateness of a bill.
Customer Service: This score is based on how businesses rate the ease of access and overall helpfulness of the Customer Service department.
AT&T
Comcast
Time Warner Cable
Verizon
Award Recipient


Displaying Factors 5-7 of 7

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.