Thu, 08/16/2018 | Wealth Management
2018 Canadian Full Service Investor Satisfaction Study
TORONTO: 16 Aug. 2018 — Although the new reporting and disclosure rules requiring wealth management firms to share new information about fees and portfolio performance (CRM2) have now been in full effect for more than a year, 79% of investors in Canada are still unaware of CRM2.
Thu, 08/16/2018 | Wireless Providers
2018 U.S. Wireless Purchase Experience Full-Service & Non-Contract Performance Studies—Vol 2
COSTA MESA, Calif.: 16 Aug. 2018 — In a maturing wireless market, customer satisfaction is being challenged by the growth of non-carrier online and in-store purchase options, according to the J.D. Power 2018 U.S.
Thu, 08/16/2018 | Credit Card
2018 Credit Card Satisfaction Study
COSTA MESA, Calif.: 16 Aug. 2018 — As credit card customers drive up credit card debt to an all-time high, more of them are switching cards for a better rewards program, according to the J.D.
Wed, 08/15/2018 | Travel and Hospitality
2018 Airline Loyalty Program Satisfaction Study
COSTA MESA, Calif.: 15 Aug. 2018 — Roughly half of airline loyalty program members do not understand how to earn or redeem their points/miles, according to the J.D.
Mon, 08/13/2018 | Automotive Finance
2018 U.S. Dealer Financing Satisfaction Study
COSTA MESA, Calif.: 13 Aug. 2018 — Dealers are leaning heavily on the credit staff and sales reps, as they covet immediate funding and problem resolution within the dealer finance industry, according to the J.D. Power 2018 U.S.