Thu, 08/16/2018 | Wireless Providers
2018 U.S. Wireless Purchase Experience Full-Service & Non-Contract Performance Studies—Vol 2
COSTA MESA, Calif.: 16 Aug. 2018 — In a maturing wireless market, customer satisfaction is being challenged by the growth of non-carrier online and in-store purchase options, according to the J.D. Power 2018 U.S.
Thu, 08/16/2018 | Credit Card
2018 Credit Card Satisfaction Study
COSTA MESA, Calif.: 16 Aug. 2018 — As credit card customers drive up credit card debt to an all-time high, more of them are switching cards for a better rewards program, according to the J.D.
Thu, 08/16/2018 | Wealth Management
2018 Canadian Full Service Investor Satisfaction Study
TORONTO: 16 Aug. 2018 — Although the new reporting and disclosure rules requiring wealth management firms to share new information about fees and portfolio performance (CRM2) have now been in full effect for more than a year, 79% of investors in Canada are still unaware of CRM2.
Wed, 08/15/2018 | Travel and Hospitality
2018 Airline Loyalty Program Satisfaction Study
COSTA MESA, Calif.: 15 Aug. 2018 — Roughly half of airline loyalty program members do not understand how to earn or redeem their points/miles, according to the J.D.
Mon, 08/13/2018 | J.D. Power News
J.D. Power & Nielsen Transform Auto Advertising with Launch of Nielsen Auto Cloud
NEW YORK: Aug. 13, 2018 – Today Nielsen (NYSE: NLSN) launched the Nielsen Auto Cloud fueled by J.D. Power, a robust marketing and measurement platform that combines the power of the Nielsen Marketing Cloud with J.D. Power’s world-class car-buyer intelligence and insights.