Jeremy Watson is a Marketing Scientist/Senior Statistician in the Analytical Center of Excellence at J.D. Power. He is primarily responsible for the research design and statistical analysis for syndicated, tracking, and other proprietary studies for the Financial Services Practice. His duties include designing study methodology, sampling and questionnaires; providing research support; data analysis; assisting with writing proposals and study findings; turning statistical analysis into client-friendly insights; and presenting study findings. He also consults on Customer Experience Strategic Assessments, in which he conducts performance analysis and measurement.

Dr. Watson joined J.D. Power in 2014, bringing with him a strong background in organizational improvement and extensive expertise in survey design, measurement and quantitative and qualitative analysis. Previously, he served as a lead consultant and project manager for a boutique human capital management consulting firm. There, he led projects including employee survey implementation; test development; 360-degree feedback; leadership development; training programs; and assessment centers for a range of organizations across multiple industries.

Dr. Watson received a master’s degree and Ph.D. in industrial/organizational psychology from the Illinois Institute of Technology and a master’s degree in clinical psychology from Pepperdine University.