Evan Griggs is a Research Manager in the Banking Practice at J.D. Power. He is responsible for managing several syndicated studies, including the U.S. Retail Banking Satisfaction Study; Canadian Retail Banking Satisfaction Study; and the U.S. Credit Card Satisfaction Study. Additionally, he works on several proprietary projects based on these syndicated studies.
Previously at J.D. Power, Mr. Griggs was with the Diversified Practice and earlier with the Automotive Retail Practice. Prior to joining the company in 2007, Mr. Griggs was with H.S.S., an indirect supplier to General Motors.
Mr. Griggs earned a bachelor’s degree in marketing from Michigan State University and an MBA in international business from Oakland University in Rochester Hills, Michigan.