Christopher E. Mandel is SVP of strategic solutions for Sedgwick and Director of the Sedgwick Institute, where in both capacities he is responsible for helping the company reach its strategic vision of serving current and evolving needs of its current and future customers, as well as help lead the industry vertical to the next level and beyond. Previously he served as the president and managing consultant of Excellence in Risk Management, LLC., and also EVP, Professional Services for rPM3 Solution, LLC., both independent consulting firms specializing in risk management and insurance services. Mr. Mandel has more than 20 years of leadership experience in insurance and large global corporate risk management. He has pioneered the development of integrated risk management at USAA, where S&P rated USAA as “excellent” and a “leader in ERM”. His career has included key roles at Liberty Mutual, Marsh, Verizon, American National Red Cross, PepsiCo and USAA, and he has served in numerous leadership positions with the Risk and insurance Management Society, including 7 years on the RIMS’ board and as President in 2002-03. He has held appointments to: the Spencer Educational Foundation Board; the Board of the risk retention group for the American Orthodontics Association; the Center for Enterprise Risk Management Advisory Council (University of GA); and the Advisory Boards of AIG, the Nonprofit Insurance Alliance Group, Liberty Mutual, Zurich American, FM Global, G4S and Willis. He was elected a founding member of Risk Who’s Who in 2008 and is recognized by his peers as a thought leader in ERM and related disciplines.

Mr. Mandel received his B.S. in Business Management from Virginia Polytechnic Institute and State University and a Masters in Business Administration from George Mason University. Between these university programs, he was conferred the RIMS Fellow (RF-2014), CCSA (2007), CPCU (1987), ARM-E (1990 & 2015) and AIC (1982) designations. He is a frequent industry speaker and author and has had columns in the trade press continuously since 1996. Currently he writes the “Claims Management” column for the International Risk Management Institute (IRMI) was named Risk Manager of the Year – 2004 by Business Insurance and RIMS and was honored with the RIMS’ Goodell Award (2016) for lifetime achievement and contributions to the discipline and industry.