Alyssa Harper is a Research Specialist in the Financial Services Practice at J.D. Power. She is responsible for managing the Canadian Retail Banking Satisfaction Study and the U.S. Retail Banking Satisfaction Study. Additionally, she serves as a VoX Configuration Lead for the Practice.

Ms. Harper joined J.D. Power in 2014. She received a bachelor’s degree in criminal justice/psychology at Western Michigan University and is currently working on an MBA at Walsh College in Troy, Michigan.