Text Analytics
Generating business insights from hundreds of thousands of customer comments and other unstructured text is overwhelming. J.D. Power's Customer Experience Comment Analysis Program utilizes Clarabridge Text Analytics software to compile and analyze all of your company's unstructured text, whether it is generated from a call center, survey, warranty claims, or any other form of information collection. J.D. Power combines verbatim insights with industry knowledge providing actionable solutions that enable rapid, effective responses to changing customer needs and opinions.
