J.D. Power Social Media Pulse Program
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THE SOLUTION
The J.D. Power and Associates Pulse ProgramSM combines the most advanced social media insight tools with J.D. Power's research expertise to deliver powerful and insightful social media intelligence to your organization.
The Pulse Program includes three major components:
- Real-time dashboards created and managed by J.D. Power analysts
- Weekly emerging issue reports generated by J.D. Power analysts to identify and highlight the most important events and issues impacting your brand
- Monthly social intelligence reports for a deeper dive into key issues
THE BENEFITS
The Pulse Program covers all aspects of your company's social media intelligence needs and allows your company to benefit from:
- Professionally built topics: J.D. Power analysts filter the noise and clean up messy search results, creating dashboards that highlight meaningful matters
- Analyst-powered tracking: J.D. Power analysts know your industry and know social data. This combination allows for the ability to quickly summarize and highlight the issues that may require immediate reaction, as well as those you should continue to monitor
- Deep, actionable insights: J.D. Power analysts move far beyond monitoring your social media to finding the true insights that will help answer your most difficult business questions
"The research and strategic analysis department of AARP found J.D. Power to be very client-focused in meeting our social media research needs. Their reports were comprehensive and provided excellent insight and creative recommendations. J.D. Power was also responsive to all our requests for additional information and analyses. Finally, they helped us communicate the findings internally through multiple presentations."
Rebecca Gillan
SVP Research and Strategic Analysis
AARP
J.D. POWER INSIGHTS
Three Goals to Maximize Social Media in 2013J.D. Power Social Media Pulse ProgramSocial Media Research Integration in the New Norm
Read the full J.D. Power White PaperUnderstanding the Impact of Social Media On Companies
For more details about this or other J.D. Power solutions to your critical needs, contact us.