The J.D. Power and Associates Credit Card Website Evaluation StudySM not only provides an analysis of customers' perceptions of your website, but also explores the correlation between website updates and enhancements and your financial performance.
The evaluation of five factors related to your customers' experiences with your website:
A study subscription provides access to the tools needed for you to gain a comprehensive understanding about:
J.D. Power's research solutions enable credit card issuers to target the performance activities that have a
direct impact on ROI.
Understanding the Impact of Social Media On Companies
Social Media Research Integration in the New Norm
Read the full J.D. Power White Paper
Using Voice of the Customer Information to Improve Business Performance
For more details about this or other J.D. Power solutions to your critical needs, contact us.