Automotive Mobile Site Study (AMS)

J.D. Power & Associates

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THE SOLUTION

The J.D. Power & Associates Automotive Mobile Site StudySM examines the features and content of OEM-sponsored and third-party mobile websites that are useful and engaging to shoppers when using mobile devices during their vehicle-shopping process.  The study provides insight to assist manufacturer and independent website managers in developing and improving their mobile websites in ways that ultimately drive traffic to dealerships.

THE BENEFITS

A study subscription allows your company to understand which current site functions and designs are most effective in researching vehicle and dealer information, as well as to provide insights into the:

  • Effectiveness of your mobile website in increasing the likelihood of a test drive
  • Impact of your mobile site/app design and functionality on overall usefulness
  • The features and content that smartphone users find most useful

J.D. Power's research solutions enable automotive companies to target those performance activities that have a
direct impact on ROI.