Call Center Certification
The J.D. Power's Certified Call Center Program entails an audit of eligible call centers measured against 118 leading practices across the call center operations and support functions. Call centers that pass this audit are recognized and can use the recognition to their advantage in marketing in order to improve customer satisfaction, thereby attracting and maintaining more clients.
To receive more information about becoming certified, please click the contact button below.
View a list of certified companies.
To receive more information about becoming certified, please click the contact button below.
View a list of certified companies.
