Certification Programs
As a complement to its benchmarking studies, J.D. Power offers certification programs to help businesses at local and national levels improve their operations through a combination of Voice of the Customer feedback and other relevant measures, such as rigorous on-site audits of customer service processes. These programs help consumers and businesses identify service providers that provide an outstanding customer service experience. Recognition through these programs can serve as a competitive advantage.
The Distinguished Hospital Program | Distinguished Insurance Agency Program |
