J.D. Power Awards provide the highest performing companies within our benchmarking studies the opportunity to let consumers know that they put their customers first. As the trusted symbol of the Voice of the Customer, our awards help companies increase consumer consideration and ensure that highest performing brands stand out in the crowd.

AUTOMOTIVE  |  FINANCIAL SERVICES  |  HEALTHCARE  |  HOME IMPROVEMENT  |  INSURANCE  |  RETAIL  |  SPORTS  |  TRAVEL  |  TMT  |  UTILITIES

Automotive

Adient (Kia Cadenza)

Highest Seat Quality among Mass Market Midsize/Large Cars in 2017

Adient (Porsche Cayenne)

Highest Seat Quality among Luxury SUVs in 2017

Audi A3

Highest Ranked Vehicle Appeal among Small Premium Cars in 2017

Audi A3

Highest Ranked Technology Experience among Small Premium Vehicles in 2017

Audi A4

Highest Ranked Vehicle Appeal among Compact Premium Cars in 2017

Audi A7

Highest Ranked Vehicle Appeal among Midsize Premium Cars Tied in 2017

Audi Q7

Highest Ranked Technology Experience among Midsize Premium Vehicles in 2017

Avanzar Interior Technologies, Ltd. (Toyota Tundra)

Highest Seat Quality among Mass Market Truck/Vans in 2017

BMW 2 Series

Highest Ranked Small Premium Car in Initial Quality in 2017

BMW 2 Series

Highest Ranked Vehicle Appeal among Small Premium Cars Tied in 2017

BMW 4 Series

Highest Ranked Compact Premium Car in Initial Quality in 2017

BMW AG—Dingolfing 02, Germany

Silver Plant Quality Award, Europe/Africa in 2017

BMW X1

Highest Ranked Vehicle Appeal among Small Premium SUVs Tied in 2017

BMW X6

Highest Ranked Midsize Premium SUV in Initial Quality in 2017

Buick

Highest in Sales Satisfaction among Mass Market Brands in 2017

Cadillac

Highest Ranked Automotive Manufacturer Mobile Web Site in 2017

Cadillac Escalade

Highest Ranked Vehicle Appeal among Large Premium SUVs in 2017

Cars.com

Highest Ranked Third-Party Automotive Desktop Site in 2017

Chevrolet Bolt

Highest Ranked Vehicle Appeal among Small Cars in 2017

Chevrolet Camaro

Highest Ranked Technology Experience among Midsize Vehicles in 2017

Chevrolet Silverado

Highest Ranked Large Light Duty Pickup in Initial Quality in 2017

Chevrolet Silverado HD

Highest Ranked Large Heavy Duty Pickup in Initial Quality in 2017

Chevrolet Sonic

Highest Ranked Small Car in Initial Quality in 2017

Chevrolet Tahoe

Highest Ranked Vehicle Appeal among Large SUVs in 2017

Chevrolet Tahoe

Highest Ranked Technology Experience among Large Vehicles in 2017

Chrysler Pacifica

Highest Ranked Vehicle Appeal among Minivans in 2017

Chrysler Pacifica

Highest Ranked Minivan in Initial Quality in 2017

Dodge Challenger

Highest Ranked Vehicle Appeal among Midsize Sporty Cars in 2017

Ford Expedition

Highest Ranked Large SUV in Initial Quality in 2017

Ford F-150

Highest Ranked Vehicle Appeal among Large Light Duty Pickups in 2017

Ford Mustang

Highest Ranked Midsize Sporty Car in Initial Quality in 2017

Ford Super Duty

Highest Ranked Vehicle Appeal among Large Heavy Duty Pickups in 2017

General Motors Company

Gold Plant Quality Award, North South America in 2017

GMC Terrain

Highest Ranked Compact SUV in Initial Quality in 2017

Honda CR-V

Highest Ranked Vehicle Appeal among Compact SUVs in 2017

Honda Ridgeline

Highest Ranked Vehicle Appeal among Midsize Pickups in 2017

Hyundai Elantra

Highest Ranked Technology Experience among Compact Vehicles in 2017

Infiniti QX80

Highest Ranked Large Premium SUV in Initial Quality in 2017

Kelley Blue Book

Highest Ranked Third-Party Automotive Mobile Site in 2017

Kia Cadenza

Highest Ranked Large Car in Initial Quality in 2017

Kia Cadenza

Highest Ranked Vehicle Appeal among Large Cars in 2017

Kia Forte

Highest Ranked Compact Car in Initial Quality in 2017

Kia Niro

Highest Ranked Small SUV in Initial Quality in 2017

Kia Niro

Highest Ranked Vehicle Appeal among Small SUVs in 2017

Kia Niro

Highest Ranked Technology Experience among Small Vehicles in 2017

Kia Sorento

Highest Ranked Midsize SUV in Initial Quality in 2017

Kia Soul

Highest Ranked Compact Multi-Purpose Vehicle in Initial Quality in 2017

Kia Soul

Highest Ranked Vehicle Appeal among Compact Multi-Purpose Vehicles in 2017

Lear Corporation (Chevrolet Cruise)

Highest Seat Quality among Mass Market Compact Cars in 2017

Lexus

Highest in Customer Satisfaction with Dealer Service among Luxury Brands in 2017

Lexus

Highest Overall Customer Satisfaction among Service Provider Brands in 2017

Lexus GS

Highest Ranked Midsize Premium Car in Initial Quality in 2017

Lincoln

Highest in Sales Satisfaction among Luxury Brands in 2017

Lincoln Continental

Highest Ranked Vehicle Appeal among Midsize Premium Cars Tied in 2017

Lincoln MKC

Highest Ranked Technology Experience among Compact Premium Vehicles in 2017

Magna (Audi A3)

Highest Seat Quality among Luxury Cars in 2017

Magna (Ford Edge)

Highest Seat Quality among Mass Market Midsize/Large SUVs in 2017

Magna (Ford Escape)

Highest Seat Quality among Mass Market Compact SUV/MPVs in 2017

Mercedes-Benz

Highest in Sales Satisfaction among Luxury Brands in 2017

Mercedes-Benz GLA

Highest Ranked Small Premium SUV in Initial Quality in 2017

Michelin

Highest in Original Equipment Tire Customer Satisfaction for Luxury Vehicles in 2017

Michelin

Highest in Original Equipment Tire Customer Satisfaction for Passenger Cars in 2017

Michelin

Highest in Original Equipment Tire Customer Satisfaction for Performance Sport Vehicles in 2017

Michelin

Highest in Original Equipment Tire Customer Satisfaction for Truck/Utility Vehicles in 2017

MINI Clubman

Highest Ranked Vehicle Appeal among Compact Cars in 2017

MINI Cooper

Highest Ranked Vehicle Appeal among Compact Sporty Cars in 2017

MINI Cooper

Highest Ranked Compact Sporty Car in Initial Quality in 2017

Nissan Altima

Highest Ranked Vehicle Appeal among Midsize Cars in 2017

Nissan Frontier

Highest Ranked Midsize Pickup in Initial Quality in 2017

Nissan Murano

Highest Ranked Vehicle Appeal among Midsize SUVs in 2017

Porsche

Highest Ranked Automotive Manufacturer Web Site in 2017

Porsche

Highest Ranked Automotive Manufacturer Desktop Web Site in 2017

Porsche 911

Highest Ranked Midsize Premium Sporty Car in Initial Quality in 2017

Porsche 911

Highest Ranked Vehicle Appeal among Midsize Premium Sporty Cars in 2017

Porsche AG

Gold Plant Quality Award, Europe/Africa in 2017

Porsche Cayenne

Highest Ranked Vehicle Appeal among Midsize Premium SUVs in 2017

Porsche Macan

Highest Ranked Compact Premium SUV in Initial Quality in 2017

Porsche Macan

Highest Ranked Vehicle Appeal among Compact Premium SUVs in 2017

Toyota Camry

Highest Ranked Midsize Car in Initial Quality in 2017

Toyota Motor Company

Silver Plant Quality Award, Asia Pacific in 2017

Toyota Motor Company - Motomachi 1, Japan

Silver Plant Quality Award, Asia Pacific in 2017

Toyota Motor Company -
Takaoka 2, Japan

Silver Plant Quality Award, Asia Pacific in 2017

Toyota Motor Corporation

Platinum Plant Quality Award, Worldwide in 2017

Toyota Motor Corporation

Silver Plant Quality Award, North/South America in 2017

Toyota Motor Corporation - Georgetown 1, KY (TMMK)

Bronze Plant Quality Award, North/South America in 2017

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Financial Services

American Express

Highest in Customer Satisfaction with Credit Card Companies in 2017

BancFirst

Highest Customer Satisfaction with Retail Banking in the Southwest in 2017

Bank of Montreal

Highest in Dealer Satisfaction among Non-Captive Lenders with Retail Credit in 2017

Banner Bank

Highest Customer Satisfaction with Retail Banking in the Northwest in 2017

BBVA Compass

Highest Customer Satisfaction with Retail Banking in California in 2017

BMW Financial Services

Highest in Dealer Satisfaction among Captive Lenders with Retail Credit in 2017

Capital One

Highest in Customer Satisfaction among Mobile Banking Apps in 2017

Capital One 360

Highest in Customer Satisfaction with Direct Retail Banking in 2017

Charles Schwab

Highest in Investor Satisfaction with Full Service Brokerage Firms in 2017

Chase

Highest in Customer Satisfaction with Small Business Banking in the West Region in 2017

CitiBank

Highest in Customer Satisfaction with Small Business Banking in the Midwest Region in 2017

Desjardins Online Brokerage

Highest in Investor Satisfaction with Self-Directed Brokerage Firms in 2017

Discover

Highest in Customer Satisfaction among Mobile Credit Card Apps in 2017

Edward Jones

Highest in Employee Advisor Satisfaction among Financial Investment Firms in 2017

Edward Jones

Highest in Investor Satisfaction with Full Service Brokerage Firms in 2017

Ford Credit

Highest Ranked in Satisfaction with Initial Consumer Leases/Loans for Mass Market Nameplates in 2017

Frost Bank

Highest Customer Satisfaction with Retail Banking in Texas in 2017

Guild Mortgage Company

Highest in Customer Satisfaction with Primary Mortgage Sales Tied in 2017

Huntington National Bank

Highest Customer Satisfaction with Retail Banking in the Mid-Atlantic in 2017

Huntington National Bank

Highest Customer Satisfaction with Retail Banking in North Central in 2017

Lincoln Automotive Financial Services 

Highest Ranked in Satisfaction with Initial Consumer Leases/Loans for Luxury Nameplates in 2017

M&T Bank

Highest in Customer Satisfaction with Small Business Banking in the Northeast Region in 2017

Mercedes-Benz Financial Services

Highest in Dealer Satisfaction with Floor Planning in 2017

Mercedes-Benz Financial Services

Highest in Dealer Satisfaction with Captive Luxury Retail Credit in 2017

MINI Financial Services

Highest in Dealer Satisfaction with Captive Retail Credit - Mass Market in 2017

Quicken Loans

Highest in Customer Satisfaction among Mortgage Servicing Companies in 2017

Quicken Loans

Highest in Customer Satisfaction with Primary Mortgage Sales Tied in 2017

RBC Royal Bank

Highest in Customer Satisfaction among the Big Five Retail Banks in 2017

RBC Royal Bank

Highest in Customer Satisfaction among Canadian Mobile Banking Apps in 2017

Rockland Trust

Highest Customer Satisfaction with Retail Banking in New England in 2017

Tangerine

Highest in Customer Satisfaction among the Midsize Retail Banks in 2017

TD Auto Finance

Highest in Dealer Satisfaction among Non-Captive Lenders with Retail Credit in 2017

TC Bank

Highest in Customer Satisfaction with Small Business Banking in the South Region in 2017

U.S. Bank

Highest Customer Satisfaction with Retail Banking in South Central in 2017

United Community Bank

Highest Customer Satisfaction with Retail Banking in the Southeast in 2017

Vanguard

Highest in Investor Satisfaction with Self-Directed Services in 2017

Wintrust Community Bank

Highest Customer Satisfaction with Retail Banking in the Midwest in 2017

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Healthcare

Brookshire Grocery Company 

Highest in Customer Satisfaction with Supermarket Pharmacies in 2017

DentaQuest

Highest in Customer Satisfaction with Dental Plans in 2017

Kaiser Permanente Pharmacy 

Highest in Customer Satisfaction with Mail Order Pharmacies in 2017

Planet Fitness

Highest in Customer Satisfaction among Health and Fitness Centers in 2017

Sam’s Club

Highest in Customer Satisfaction with Mass Merchandiser Pharmacies in 2017

UnitedHealthCare Vision/Optum  

Highest in Customer Satisfaction with Vision Plans in 2017

Walgreens Specialty Pharmacy 

Highest in Customer Satisfaction with Specialty Pharmacies in 2017

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Home Improvement

Ace Hardware

Highest in Customer Satisfaction with Paint Retailers in 2017

Ace Hardware

Highest in Customer Satisfaction with Home Improvement Retail Stores in 2017

American Craftsman

Highest in Customer Satisfaction with Windows and Doors in 2017

American Woodmark

Highest in Customer Satisfaction with Kitchen Cabinets in 2017

Benjamin Moore

Highest in Customer Satisfaction with Exterior Stains in 2017

Berkshire Hathaway HomeServices

Highest Overall Satisfaction For Repeat Home Sellers among National Full Service Real Estate Firms in 2017

Best Buy

Highest in Customer Satisfaction among the Largest Appliance Retailers in 2017

Bosch

Highest in Customer Satisfaction with Wall Ovens in 2017

Bosch

Highest in Customer Satisfaction with Cooktops in 2017

Bosch

Highest in Customer Satisfaction with Over the Range Microwaves Tied in 2017

Century 21

Highest Overall Satisfaction For First-Time Home Buyers among National Full Service Real Estate Firms in 2017

Dyson

Highest in Customer Satisfaction with Stick Vacuums in 2017

Dyson

Highest in Customer Satisfaction with Canister Vacuums in 2017

Keller Williams

Highest Overall Satisfaction For Repeat Home Buyers among National Full Service Real Estate Firms in 2017

KitchenAid

Highest in Customer Satisfaction with Over the Range Microwaves Tied in 2017

LG

Highest in Customer Satisfaction with Freestanding Range in 2017

LG

Highest in Customer Satisfaction with French Door Refrigerators in 2017

LG

Highest in Customer Satisfaction with Top Mount Freezers, 2 Door in 2017

LG

Highest in Customer Satisfaction with Dishwashers in 2017

LG

Highest in Customer Satisfaction with Clothes Dryers in 2017

LG

Highest in Customer Satisfaction with Front-Load Clothes Washers in 2017

LG

Highest in Customer Satisfaction with Top-Load Clothes Washers

Samsung

Highest in Customer Satisfaction with Side-by-Side Refrigerators in 2017

Shark

Highest in Customer Satisfaction with Upright Vacuums in 2017

Sherwin-Williams

Highest in Customer Satisfaction among Interior Paints in 2017

Valspar

Highest in Customer Satisfaction with Exterior Paints in 2017

Vivant Smart Home

Highest in Customer Satisfaction with Home Security Systems

Vivint Home Security

Highest in Customer Satisfaction with Home Security Systems in 2017

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Insurance

Amica Mutual

Highest Customer Satisfaction among Auto Insurers in the New England Region in 2017

Amica Mutual

Highest Customer Satisfaction among National Homeowner Insurers in 2017

Amica Mutual

Highest in Customer Satisfaction with the Auto Insurance Claims Experience in 2017

Auto-Owners Insurance

Highest Customer Satisfaction among Auto Insurers in the Central Region in 2017

Auto-Owners Insurance

Highest Customer Satisfaction among Auto Insurers in the North Central Region in 2017

Auto-Owners Insurance

Highest Customer Satisfaction among Auto Insurers in Florida in 2017

AvMed

Highest Member Satisfaction among Commercial Health Plans in Florida in 2017

Blue Cross Blue Shield of Tennessee  

Highest Member Satisfaction among Commercial Health Plans in the East South Central Region in 2017

BlueCross BlueShield of Arizona  

Highest Member Satisfaction among Commercial Health Plans in the Southwest Region in 2017

BlueCross BlueShield of Massachusetts

Highest in Member Satisfaction among Commercial Health Plans in Massachusetts in 2017

BlueCross BlueShield of Vermont  

Highest in Member Satisfaction among Commercial Health Plans in the Northeast Region in 2017

Capital District Physicians
Health Plan

Highest Member Satisfaction among Commercial Health Plans in New York in 2017

Erie Insurance

Highest Satisfaction with the Auto Insurance Purchase Experience in 2017

Erie Insurance

Highest Customer Satisfaction among Rental Insurance Providers in 2017

Esurance

Highest Customer Satisfaction among Auto Insurers in California in 2017

Farm Bureau Insurance - Tennessee 

Highest Customer Satisfaction among Auto Insurers in the Southeast Region in 2017

Farmers Insurance

Highest in Customer Satisfaction with Small Commercial Insurance in 2017

Health Alliance Medical Plans 

Highest Member Satisfaction among Commercial Health Plans in the Illinois/Indiana Region in 2017

Health Alliance Plan

Highest Member Satisfaction among Commercial Health Plans in Michigan in 2017

Highmark BlueCross
BlueShield Delaware

Highest in Member Satisfaction among Commercial Health Plans in Delaware, West Virginia, and DC in 2017

Horizon BlueCross
BlueShield

Highest Member Satisfaction among Commercial Health Plans in New Jersey in 2017

Humana

Highest Member Satisfaction among Commercial Health Plans in Texas in 2017

Industrial Alliance

Highest in Customer Satisfaction among Auto Insurers in Quebec in 2017

Kaiser Foundation Health Plan 

Highest Member Satisfaction among Commercial Health Plans in California in 2017

Kaiser Foundation Health Plan 

Highest Member Satisfaction among Commercial Health Plans in Colorado in 2017

Kaiser Foundation Health Plan 

Highest Member Satisfaction among Commercial Health Plans in the Northwest Region in 2017

Kaiser Foundation Health Plan 

Highest Member Satisfaction among Commercial Health Plans in the South Atlantic Region in 2017

Kaiser Foundation Health Plan 

Highest Member Satisfaction among Commercial Health Plans in Maryland in 2017

Kaiser Foundation Health Plan 

Highest Member Satisfaction among Commercial Health Plans in Virginia in 2017

Kaiser Permanente

Highest in Member Satisfaction with Medicare Advantage Plans in 2017

Lockton

Highest in Customer Satisfaction among Brokers with Large Commercial Insurance in 2017

Medical Mutual of Ohio

Highest Member Satisfaction among Commercial Health Plans in Ohio in 2017

PEMCO Insurance

Highest Customer Satisfaction among Auto Insurers in the Northwest Region in 2017

Portage Mutual Insurance

Highest in Customer Satisfaction among Home Insurers in Western Canada in 2017

RSA Insurance

Highest in Customer Satisfaction among Home Insurers in Quebec in 2017

SelectHealth

Highest Member Satisfaction among Commercial Health Plans in the Mountain Region in 2017

State Farm

Highest Customer Satisfaction among Life Insurance Providers in 2017

Texas Farm Bureau

Highest Customer Satisfaction among Auto Insurers in Texas in 2017

The Co-Operators

Highest in Customer Satisfaction among Auto Insurers in Alberta in 2017

The Co-Operators

Highest in Customer Satisfaction among Auto Insurers in the Atlantic Region in 2017

The Co-Operators

Highest in Customer Satisfaction among Auto Insurers in Ontario in 2017

The Co-Operators

Highest in Customer Satisfaction among Home Insurers in the Atlantic/Ontario Region in 2017

The Hartford

Highest Customer Satisfaction among Auto Insurers in the Southwest Region in 2017

The Hartford

Highest Customer Satisfaction among Auto Insurers in New York State in 2017

The Hartford

Highest Customer Satisfaction among Auto Insurers in the Mid-Atlantic Region in 2017

Unity Health Plans

Highest Member Satisfaction among Commercial Health Plans in the Minnesota/Wisconsin Region in 2017

UPMC Health Plan

Highest Member Satisfaction among Commercial Health Plans in Pennsylvania in 2017

Wellmark BlueCross
BlueShield of Iowa

Highest Member Satisfaction among Commercial Health Plans in the Heartland Region in 2017

XL Catlin

Highest in Customer Satisfaction among Insurers with Large Commercial Insurance in 2017

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Retail

ProFlowers

Highest Customer Satisfaction with Online Flower Retailers in 2017

Teleflora

Highest Customer Satisfaction with Online Flower Retailers in 2017

Tempur-Pedic

Highest Customer Satisfaction with Mattresses in 2017

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Sports

Chicago White Sox

Highest Ranked Fan Experience in Chicago in 2017

Colorado Avalanche

Highest Ranked Fan Experience in Denver in 2017

Dallas Stars

Highest Ranked Fan Experience in Dallas in 2017

Florida Panthers

Highest Ranked Fan Experience in Miami in 2017

Houston Dynamo

Highest Ranked Fan Experience in Houston in 2017

Los Angeles Galaxy

Highest Ranked Fan Experience in Los Angeles in 2017

New England Revolution

Highest Ranked Fan Experience in Boston in 2017

New York Red Bulls

Highest Ranked Fan Experience in New York in 2017

Philadelphia Union

Highest Ranked Fan Experience in Philadelphia in 2017

San Jose Sharks

Highest Ranked Fan Experience in San Francisco in 2017

Washington Capitals

Highest Ranked Fan Experience in Washington, D.C. in 2017

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Technology, Media & Telecommunications

Apple

Highest in Customer Satisfaction with Smartphones among Full-Service Providers in 2017

AT&T

Highest Satisfaction with the Purchase Experience among Full Service Wireless Providers in 2017

AT&T/DIRECTV

Highest in Residential Internet Service Satisfaction in the North Central Region in 2017

AT&T/DIRECTV

Highest in Residential Telephone Service Satisfaction in the North Central Region in 2017

AT&T/DIRECTV

Highest in Residential Telephone Service Satisfaction in the South in 2017

AT&T/DIRECTV

Highest Television Service Satisfaction in the West in 2017

AT&T/DIRECTV

Highest Television Service Satisfaction in the Nation in 2017

Boost Mobile

Highest in Customer Service among Non-Contract Full-Service Wireless Providers in 2017

Charter Spectrum

Highest in Residential Internet Service Satisfaction in the South in 2017

Consumer Cellular

Highest in Customer Service among Non-Contract Value Wireless Providers in 2017

Consumer Cellular

Highest Satisfaction with the Purchase Experience among Non-Contract Value Wireless Providers in 2017

Cox Communications

Highest in Residential Internet Service Satisfaction in the West in 2017

Cox Communications

Highest in Residential Telephone Service Satisfaction in the West in 2017

DISH Network

Highest Television Service Satisfaction in the North Central Region in 2017

DISH Network

Highest Television Service Satisfaction in the South in 2017

Koodo Mobile

Highest in Customer Satisfaction with the Wireless Purchase Experience in 2017

MetroPCS

Highest Satisfaction with the Purchase Experience among Non-Contract Full-Service Wireless Providers in 2017

Microsoft

Highest in Customer Satisfaction with Tablets in 2017

SaskTel

Highest in Customer Satisfaction with Internet Service Providers in the West in 2017

SaskTel

Highest in Customer Satisfaction with Television Service Providers in the West in 2017

T-Mobile

Highest in Business Customer Satisfaction with Very Small Wireless Service in 2017

T-Mobile

Highest in Business Customer Satisfaction with Small/Medium Wireless Service in 2017

T-Mobile

Highest in Business Customer Satisfaction with Large Enterprise Wireless Service in 2017

TELUS Mobility

Highest Network Quality Performance in the West in 2017

TELUS Mobility

Highest Wireless Network Quality Performance in Ontario in 2017

TP-Link

Highest in Customer Satisfaction for Wireless Routers in 2017

U.S. Cellular

Highest Network Quality Performance among Wireless Cell Phone Users In the North Central Region in 2017

Verizon

Highest in Customer Satisfaction with Small/Medium Business Wireline Service in 2017

Verizon

Highest in Customer Satisfaction with Very Small Business Wireline Service in 2017

Verizon

Highest in Customer Satisfaction with Large Enterprise Business Wireline Service in 2017

Verizon

Highest in Residential Internet Service Satisfaction in the East in 2017

Verizon

Highest in Residential Telephone Service Satisfaction in the East in 2017

Verizon

Highest Television Service Satisfaction in the East in 2017

Verizon Wireless

Highest in Customer Service among Full-Service Wireless Providers in 2017

Verizon Wireless

Highest Network Quality Performance among Wireless Cell Phone Users In the Mid-Atlantic in 2017

Verizon Wireless

Highest Network Quality Performance among Wireless Cell Phone Users In the Northeast Region in 2017

Verizon Wireless

Highest Network Quality Performance among Wireless Cell Phone Users In the Southeast Region in 2017

Verizon Wireless

Highest Network Quality Performance among Wireless Cell Phone Users In the Southwest in 2017

Verizon Wireless

Highest Network Quality Performance among Wireless Cell Phone Users In the West Region in 2017

Verizon Wireless

Highest Network Quality Performance among Wireless Cell Phone Users In the North Central Region in 2017

Videotron

Highest in Customer Satisfaction with Internet Service Providers in the East Region in 2017

Videotron

Highest Wireless Network Quality Performance in the East Region in 2017

Virgin Mobile

Highest in Customer Satisfaction with the Wireless Purchase Experience in 2017

Virgin Mobile

Highest in Customer Service among Wireless Providers in 2017

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Travel

Alaska Airlines

Highest in Customer Satisfaction among Traditional Carriers in North America in 2017

Americas Best Value Inn

Highest in Guest Satisfaction among Economy/Budget Hotel Chains in 2017

Candlewood Suites

Highest in Guest Satisfaction among Extended Stay Hotel Chains in 2017

Drury Hotels

Highest in Guest Satisfaction among Upper Mid-Scale Hotel Chains in 2017

Enterprise

Highest in Rental Car Customer Satisfaction in 2017

Hilton Garden Inn

Highest in Guest Satisfaction among Upscale Hotel Chains in 2017

Hyatt

Highest in Guest Satisfaction among Upper Upscale Hotel Chains in 2017

JetBlue Airways TrueBlue

Highest in Customer Satisfaction with Airline Loyalty Rewards Programs in 2017

John Wayne Orange County 

Highest in Customer Satisfaction for Large Airports in 2017

JW Marriott

Highest in Guest Satisfaction among Luxury Hotel Chains Tied in 2017

Marriott Rewards

Highest in Customer Satisfaction with Hotel Loyalty/Rewards Programs in 2017

Orlando International

Highest in Customer Satisfaction for Mega Airports in 2017

Sacramento International

Highest in Customer Satisfaction for Medium Airports in 2017

Staybridge Suites

Highest in Customer Satisfaction among Low Cost Carriers in North America in 2017

The Ritz-Carlton

Highest in Guest Satisfaction among Luxury Hotel Chains Tied in 2017

Wingate by Wyndham 

Highest in Guest Satisfaction among Mid-Scale Hotel Chains in 2017

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Utilities & Infrastructure

Alabama Power

Highest Customer Satisfaction with Business Electric Service in the South among Large Utilities in 2017

Alliant Energy

Highest in Customer Satisfaction with Residential Natural Gas Service in the Midwest among Midsize Utilities in 2017

Atmos Energy

Highest in Customer Satisfaction with Residential Natural Gas Service in the South among Large Utilities in 2017

Baltimore Gas & Electric

Highest Customer Satisfaction with Business Electric Service in the East among Large Utilities in 2017

CenterPoint Energy

Highest in Customer Satisfaction with Residential Natural Gas Service in the South among Large Utilities in 2017

CenterPoint Energy

Highest in Customer Satisfaction with Residential Natural Gas Service in the South among Large Utilities in 2017

Clark Public Utilities

Highest in Customer Satisfaction among Midsize Utilities in the West in 2017

DTE Energy

Highest Customer Satisfaction with Business Electric Service in the Midwest among Large Utilities in 2017

Duquesne Light

Highest Customer Satisfaction with Business Electric Service in the East among Midsize Utilities in 2017

Elizabethtown Gas

Highest in Customer Satisfaction with Residential Natural Gas Service in the East among Midsize Utilities in 2017

Entergy Mississippi

Highest Customer Satisfaction with Business Electric Service in the South among Midsize Utilities in 2017

EPB

Highest in Customer Satisfaction among Midsize Utilities in the South in 2017

Georgia Power

Highest in Customer Satisfaction among Large Utilities in the South in 2017

Intermountain Gas Company 

Highest in Customer Satisfaction with Residential Natural Gas Service in the West among Midsize Utilities in 2017

Kentucky Utilities

Highest in Customer Satisfaction among Midsize Utilities in the Midwest in 2017

Miami-Dade County

Highest in Customer Satisfaction with Water Utilities in the South in 2017

MidAmerican Energy

Highest in Customer Satisfaction with Residential Natural Gas Service in the Midwest among Large Utilities in 2017

MidAmerican Energy

Highest in Customer Satisfaction among Large Utilities in the Midwest in 2017

New Jersey Natural Gas 

Highest in Customer Satisfaction with Residential Natural Gas Service in the East among Large Utilities in 2017

NW Natural

Highest in Customer Satisfaction with Residential Natural Gas Service in the West among Large Utilities in 2017

NYC Environmental Protection 

Highest in Customer Satisfaction with Water Utilities in the Northeast in 2017

Penn Power

Highest in Customer Satisfaction among Midsize Utilities in the East in 2017

Portland General Electric

Highest Customer Satisfaction with Business Electric Service in the West among Large Utilities in 2017

PPL Electric Utilities

Highest in Customer Satisfaction among Large Utilities in the East in 2017

Sacramento Municipal Utility District 

Highest Customer Satisfaction with Business Electric Service in the West among Midsize Utilities in 2017

Saint Paul Regional Water Services 

Highest in Customer Satisfaction with Water Utilities in the Midwest in 2017

Salt River Project

Highest in Customer Satisfaction among Large Utilities in the West in 2017

Seattle Public Utilities 

Highest in Customer Satisfaction with Water Utilities in the West in 2017

SECO Energy

Highest in Customer Satisfaction among Cooperatives in 2017

TECO Peoples Gas 

Highest in Customer Satisfaction with Residential Natural Gas Service in the South among Midsize Utilities in 2017

Wisconsin Public Service

Highest Customer Satisfaction with Business Electric Service in the Midwest among Midsize Utilities in 2017

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