2014 Electric Utility Business Customer Satisfaction Study
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Highest Customer Satisfaction With Business Electric Service in the Western U.S. among Midsize Utilities
SMUD received the highest numerical score among midsize utilities in the West region in the proprietary J.D. Power 2014 Electric Utility Business Customer Satisfaction StudySM. Study based on 23,715 total online interviews ranking the 9 largest providers in the West (AZ, CA, CO, ID, MT, NM, NV, OR, UT, WA, WY). Proprietary study results are based on experiences and perceptions of consumers surveyed April-June and September-December 2013. Your experiences may vary. Visit jdpower.com.