Company: Chase

2013 Small Business Banking Satisfaction Study

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Highest in Customer Satisfaction with Small Business Banking in the South Region

Chase received the highest numerical score in the south region in the proprietary J.D. Power 2013 Small Business Banking Satisfaction StudySM. Study based on 9,102 total responses, measuring 9 financial institutions in the south region (AL, AR, DE, DC, FL, GA, KY, LA, MD, MS, NC, OK, SC, TN, TX, VA, WV) and measures opinions of small business customers with annual revenues from $100,000 to $10 million. Proprietary study results are based on experiences and perceptions of customers surveyed in July-August 2013. Your experiences may vary. Visit