2013 Sales Satisfaction Study
Share This Page
Highest in Sales Satisfaction among Mass Market Brands
MINI received the highest numerical score among mass market brands in the proprietary J.D. Power 2013 Sales Satisfaction Index (SSI) StudySM. Study based on responses from 29,040 buyers, measuring 19 mass market brands and measures satisfaction of new-vehicle buyers who purchased or leased their vehicles in April or May 2013. Proprietary study results are based on experiences and perceptions of owners surveyed from July - September 2013. Your experiences may vary. Visit jdpower.com.