2013 Gas Utility Residential Customer Satisfaction Study
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Highest in Customer Satisfaction With Residential Natural Gas Service in the Eastern U.S. among Large Utilities
UGI received the highest numerical score among large utilities in the Eastern U.S. in the proprietary J.D. Power 2013 Gas Utility Residential Customer Satisfaction StudySM. Study based on 64,602 online interviews ranking 10 providers in the Eastern U.S. (CT, DC, MD, MA, NH, NJ, NY, PA, RI, VA). Proprietary study results are based on experiences and perceptions of consumers surveyed September 2012-July 2013. Your experiences may vary. Visit jdpower.com.