Company: Napa Autopro

2013 Canadian Customer Commitment Study

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Highest Overall Customer Satisfaction Among Service Provider Brands in a Tie

Napa Autopro received the highest numerical score among service providers in a tie in the proprietary J.D. Power and Associates 2013 Canadian Customer Commitment StudySM. Study based on responses from 21,629 consumers measuring 29 providers and measures opinions of owners of 4-12 year old vehicles who had their vehicle serviced at the dealership or after-market facilities. Proprietary study results are based on experiences and perceptions of consumers surveyed March and June 2013. Your experiences may vary. Visit jdpower.com