Sales Satisfaction (Overall)

Advertisement

2011 Sales Satisfaction Index

Luxury
Award Recipient
Lexus
Ratings Factors
Company
Overall Experience: This score is based on how customers rate every aspect of their vehicle shopping experience including their satisfaction with the dealership they purchased from as well as the dealerships they visited but did not purchase from.
Acura
Audi
BMW
Cadillac
Infiniti
Land Rover
Lexus
Award Recipient
Lincoln
Mercedes Benz
Porsche
Volvo



Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.