Quality Ratings by Category

2009 Initial Quality Study

Midsize Multi Activity Vehicle
Award Recipient
Toyota 4Runner (tie)
Chevrolet TrailBlazer (tie)
Ford Edge (tie)
Ratings Factors
Displaying Factors 6-9 of 9
 
Company
Overall Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems where controls or features may work as designed, but are difficult to use or understand (i.e., overly complicated controls/features that are difficult to operate due to poor location).
Powertrain Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling/stability).
Body & Interior Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the front-/rear-end styling, the appearance of the interior and exterior, and the sound of the doors when closing.
Features & Accessories Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, stereo/navigation system, heater, air conditioner, and sunroof.
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Ford Taurus X
Toyota 4Runner
Award Recipient (tie)
Chevrolet TrailBlazer
Award Recipient (tie)
Ford Explorer
Saturn OUTLOOK
Toyota Highlander
Toyota Venza
Buick Enclave
Chevrolet Traverse
Chrysler Aspen
Ford Edge
Award Recipient (tie)
Ford Flex
GMC Acadia
GMC Envoy
Honda Pilot
Jeep Grand Cherokee
Kia Borrego
Nissan Murano
Subaru Tribeca
Dodge Journey
HUMMER H3
Mazda CX-9


Displaying Factors 6-9 of 9

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


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