Quality Ratings by Category

2009 Initial Quality Study

Midsize Multi Activity Vehicle
Award Recipient
Chevrolet TrailBlazer (tie)
Ford Edge (tie)
Toyota 4Runner (tie)
Ratings Factors
Displaying Factors 1-5 of 9
 
Company
Overall Quality: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand.
Overall Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
Powertrain Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body & Interior Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
Features & Accessories Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
Sort:
DESCENDING
ASCENDING
DESCENDING
DESCENDING
DESCENDING
DESCENDING
Dodge Journey
GMC Acadia
Ford Flex
Chrysler Aspen
HUMMER H3
Mazda CX-9
Buick Enclave
Chevrolet Traverse
Nissan Murano
Subaru Tribeca
GMC Envoy
Kia Borrego
Saturn OUTLOOK
Honda Pilot
Jeep Grand Cherokee
Toyota Highlander
Ford Explorer
Ford Taurus X
Toyota Venza
Chevrolet TrailBlazer
Award Recipient (tie)
Ford Edge
Award Recipient (tie)
Toyota 4Runner
Award Recipient (tie)


Displaying Factors 1-5 of 9

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


Better Business Bureau Canada