Quality Ratings by Category

2009 Initial Quality Study

Midsize Multi Activity Vehicle
Award Recipient
Toyota 4Runner (tie)
Ford Edge (tie)
Chevrolet TrailBlazer (tie)
Ratings Factors
Displaying Factors 6-9 of 9
 
Company
Overall Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems where controls or features may work as designed, but are difficult to use or understand (i.e., overly complicated controls/features that are difficult to operate due to poor location).
Powertrain Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling/stability).
Body & Interior Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the front-/rear-end styling, the appearance of the interior and exterior, and the sound of the doors when closing.
Features & Accessories Quality - Design: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, stereo/navigation system, heater, air conditioner, and sunroof.
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Toyota Venza
Toyota Highlander
Toyota 4Runner
Award Recipient (tie)
Subaru Tribeca
Saturn OUTLOOK
Nissan Murano
Mazda CX-9
Kia Borrego
Jeep Grand Cherokee
HUMMER H3
Honda Pilot
GMC Envoy
GMC Acadia
Ford Taurus X
Ford Flex
Ford Explorer
Ford Edge
Award Recipient (tie)
Dodge Journey
Chrysler Aspen
Chevrolet Traverse
Chevrolet TrailBlazer
Award Recipient (tie)
Buick Enclave


Displaying Factors 6-9 of 9

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


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