Quality Ratings by Category

2009 Initial Quality Study

Compact Multi Activity Vehicle
Award Recipient
Honda CR-V (tie)
Chrysler PT Cruiser Wagon (tie)
Ratings Factors
Displaying Factors 1-5 of 9
 
Company
Overall Quality: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand.
Overall Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
Powertrain Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body & Interior Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
Features & Accessories Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
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Ford Escape
Hyundai Tucson
Jeep Compass
Jeep Patriot
Mazda CX-7
Mazda Tribute
Mercury Mariner
Chevrolet HHR
Honda CR-V
Award Recipient (tie)
Honda Element
Jeep Liberty
Jeep Wrangler
Nissan Rogue
Nissan Xterra
Scion xB
Volkswagen Tiguan
Chrysler PT Cruiser Wagon
Award Recipient (tie)
Mitsubishi Outlander
Saturn VUE
Subaru Forester
Toyota RAV4
Chevrolet Equinox
Pontiac Torrent


Displaying Factors 1-5 of 9

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


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